AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Came to dealership with no appointment and asked for the 20k service to n my vehicle. I was greeted and told that was no problem and then quickly assigned to an advisor 20k service to n my vehicle. I was greeted and told that was no problem and then quickly assigned to an advisor More

professional, friendly and warm service. try to solve problems as soon as possible, highly recommended try to solve problems as soon as possible, highly recommended More

People there are professional and courteous and the best thing I like about it they were quick. Service was outstanding be back there again to get my truck maintenance thing I like about it they were quick. Service was outstanding be back there again to get my truck maintenance More

My Service representative is MOST helpful and follows up with my vehicle throughout my service! Derrick is the BEST!!! I trust my pickup with him and Autonation!! Thanks Derrick for being amazing!! with my vehicle throughout my service! Derrick is the BEST!!! I trust my pickup with him and Autonation!! Thanks Derrick for being amazing!! More

Derrick Foreman was a wonderful service rep. He stayed in constant communication and ensured I received a video recording of the recommended services. He stayed in constant communication and ensured I received a video recording of the recommended services. More

Straightforward conversation about options of services for my Jeep. I was treated well and with respect, definitely hope to return for future service. for my Jeep. I was treated well and with respect, definitely hope to return for future service. More

Took at least 20 minutes or more for someone in Service to greet me for my scheduled appointment. to greet me for my scheduled appointment. More

Lack of knowledge in service department. Very rude and not trustworthy. Did an install wrong took a woman of no knowledge to tell them it was installed wrong. (Lift) Took them over 10 months Very rude and not trustworthy. Did an install wrong took a woman of no knowledge to tell them it was installed wrong. (Lift) Took them over 10 months to figure it out. Repeatedly taking vehicle in. A huge inconvenience for their stupidity. Then... my 2 year warranty on lift was up to find out they didnt complete the install accurately yet again. I believe my 2 year warranty should start once the install was complete and accurate. The moral there is pathetic and customer service failed me. Numerous managers coming and going. Beware of this facility. They will only upset you and disappoint you. 😞 i will never recommend this place to anyone. Good luck... More

Friendly staff that greeted me and updated me promptly on the status of my appointment and service the status of my appointment and service More

Love the dealership. Only problem I had was the lack of communication. Dropped off for an oil change and 4 hours later I went to check the status and apparently my car w Only problem I had was the lack of communication. Dropped off for an oil change and 4 hours later I went to check the status and apparently my car was done bur no one notified me through call or text. I had no ride so I waited the whole time and decided to leave for a little but was never notified when tmy vehicle was ready. Love the dealership over all just need to work on communicating with the client better. More