AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

The service department is inept and has now screwed up my Jeep Grand Cherokee. I paid them to replace the transmission and they have now done so twice and it is still not fixed. Jeep Grand Cherokee. I paid them to replace the transmission and they have now done so twice and it is still not fixed. More

Was a good experience, service was on time and Diego was Great with a lot of knowledge. Great with a lot of knowledge. More

Bought my last 3 cars at autonation, wouldn’t change it for anything . Thank you for your service for anything . Thank you for your service More

Vihn the service leaders that took care of me while my car was at your repair shop did a very good job communicating to me on the status and how to fix my problem. car was at your repair shop did a very good job communicating to me on the status and how to fix my problem. More

Seamless process since some new Management in place in Service Dept. Rose rocks it! I will be back for more service! Service Dept. Rose rocks it! I will be back for more service! More

Great service and communication. They kept us informed all along the way and did a great job with our truck. Derrick went way beyond what you would normally expect from a service adv They kept us informed all along the way and did a great job with our truck. Derrick went way beyond what you would normally expect from a service advisor. More

We went to our 15000 miles service and Diego was really nice. He offered to wash our car without any charges. I used the shuttled and works perfectly. nice. He offered to wash our car without any charges. I used the shuttled and works perfectly. More

Justin provided exceptional customer service and made sure my vehicle was ready to go. He was very kind sure my vehicle was ready to go. He was very kind More

Great experience! Mr. Korey made this experience as smooth as possible. Since dropping until picking up our Jeep from service. He kept us posted on any additional serv Mr. Korey made this experience as smooth as possible. Since dropping until picking up our Jeep from service. He kept us posted on any additional service that could be needed in addition to the one we scheduled (This is what I usually expect and why I continue bringing my car to the Jeep Agency instead of any other Oil Change place in the city). This was our first experience at Autonation Jeep in Katy and won't be our last one! Facilities look clean and they make you feel comfortable. The only suggestion would like to include is to have a Coffe Bar & water available at the Customer Lounge, especially for those who could experience a longer wait time. More

Professional and knowledgeable experience! Available ride home! Car feels brand new! Will be back! Thanks! Available ride home! Car feels brand new! Will be back! Thanks! More