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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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December 13, 2022

Service Rep was very helpful and knowledgeable kept me updated on progress of truck and always responded to my concerns More

by Ashhole4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Choose this dealership because it is the closest one to me, once I got there they was very nice and courteous. More

by Alibernal82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2022

Complete waste of time, they had my truck for 2 days and never looked at it . Had to make another appointment and hope for the best , this will be my last attempt. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager wrote me up
Dec 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Paul, we regret your experience with us here, but are glad you brought this to our attention. Thank you for leaving feedback. Please reach out to us at (281) 715-6920 so we may identify ways to improve your experience.

December 06, 2022

Alejandro Soto is the best guy, he always is able to help and give us an answer More

by oiriscubanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEJANDRO SOTO
Dec 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2022

I will never go there again. Please stay far away from this location. My daughter car was there and they are very bad and they didn’t respect her. The guys was very bad and they More

by Naji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego
Dec 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Naji, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 06, 2022

will never go there again. Please stay far away from this location. My daughter car was there and they are very bad and they didn’t respect her. The guys was very bad and the More

by Naji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego
Dec 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

December 05, 2022

Derrick took care of my vehicle as usual. I will continue to use him all the time More

by stevenyee101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2022

Derrick in the service department really showed me what this dealer ship is about. He took care of me from the moment I was assigned to him through a long frustrating process under warranty. He kept me up More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to Derrick here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

December 01, 2022

The service manager Raymond was great throughout the entire process! Very pleased with the service! More

by anitapoindexter34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

December 01, 2022

Took my truck in for service, diagnostic was fast and everything is working as good as new. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Michael, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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