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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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May 10, 2023

Justin and Jimmy did a awesome job taking care of my needs! Thank u both so much!! More

by B055intx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Jimmy
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

Great customer service answer all my questions during the service and returned my call promptly when completed. Would recommend the service advisor get a 5 out of a 5 for the great service. One of the few th More

by endressteven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
May 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Customer service is usually great with minimal wait time. The communication between client, service rep and technitian is typically good. Like everyone else, it does take a long time for parts to come in. As More

by Peacethroughtouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John J and his manager
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM Katy! Drive safe, and we'll see you on the road.

May 04, 2023

Excellent customer service very friendly and very good work. Thanks for the good work and kind customer support. More

by Rocioantunez1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Service rep, Justin was awesome and helpful. Oil and filter change/tire rotation were part of the Jeep Wave program and we didn't get charged, so the price was great. Went there on a Friday mo More

by threedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin. Also, the guy that was at the desk behind the service reps came out and chatted with me for a bit. Very friendly and knowledgeable. Didn't catch his name though.
May 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

The service was great. Jennifer is always very professional and helpful. She explains everything and got the service done in timely manner. More

by Chaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chaudhry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 25, 2023

I was promptly greeted,checked in the service department and my car was immediately taken back to be repaired and was done so quickly. Very professional. More

by jkharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 24, 2023

Great job did what I asked and didn’t oversell any services that were not required. Great job! More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Apr 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jeremy, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 20, 2023

This dealership has a consistent reliability track with providing me with the services that is required of my vehicle. More

by Gavalonkeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Morales, Anthony Adame
Apr 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 18, 2023

Justin Chatman gave the best service and was very informative. I didn’t have to wait much time too. More

by Sandratgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Apr 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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