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AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

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May 22, 2023

Excellent service from the whole Service team and specially from Jennifer, my service advisor. Good job! More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
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May 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Rafael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

May 18, 2023

Luis and the service team took care of all my concerns and got me back on the road in a reasonable amount of time. More

by S60buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

May 18, 2023

Repair took to long to get it done almost two weeks. Need to be faster More

by steve.kirksharian.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 18, 2023

Kevin did a great job with my oil change. In and out. It only took around 30 minutes. More

by cfordou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

The service staff is always courteous and helpful. I just have a problem with having to book my oil change two weeks in advance and still having to wait over an hour. If I do buy another vehicle from More

by armstrong22802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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May 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Excellent customer service while replacing thermostat on mu Ram 1500. AutoNatlon warranty full fit the issue and service Representative was kind helpful and swift over the service More

by julioron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Service
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May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Great service very good ghgfffff gghhhhgf hhh JJ Hh bun uh Jb. JJ JJ jj More

by Souljamanrcw52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Service department is very responsive and dedicated to make sure service is completed timely and to my satisfaction. More

by Timheck2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Timheck2710! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Great customer service, impressed by their honesty of the repairs needed. Jeep was completed early, washed and waiting for me. More

by jeff.maybray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
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May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 10, 2023

Took jeep there twice now. Both times they failed to wash it. Forgot to reset oil light. Didnt provide rental last time when they kept it for almost a week and refused to shutt More

by Bp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
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May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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