Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Katy, TX

4.3
754 Reviews

754 Reviews of AutoNation Chrysler Dodge Jeep Ram Katy - Service Center

Sort by
June 19, 2023

Good customer service, service was done perfectly. Will come back for my next service. Good job! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jun 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jay, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 18, 2023

Really and truly, Korey Austrie was an oustanding service advisor throughout the process of my Jeep Gladiator's oil change and recall 'repairs'. More

by EJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Report | Print
Jun 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 16, 2023

My advisor, Korey Austrie is always great. Dealership is always clean and well-run. I was able to quickly get an appointment, and the service was fast and efficient. More

by sam.quark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Report | Print
Jun 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us!

June 15, 2023

Both sales and service have been a pleasant experience. Starting with Bary who sold me the Larime 2500. Very professional and knowledgeable of the product. In service I dealt with Kevin for my first oil se More

by bobcat_andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

June 15, 2023

Mr. Luis and his team did a great job and even washed my truck. I would recommend Mr. Luis to help anyone for any service to there vehicle. See you next time. More

by chrissalazar390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
Report | Print
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Katy. If you need more help, our team is available to talk -- safe travels!

June 14, 2023

Andrew did a great job and was very courteous when I brought my car for an oil change. Fast service More

by maqfoto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Best service I had thank you I’ll come back again Dodge Jeep ram Katy More

by Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jun 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 11, 2023

No communication skills bad management for service never keep their word on the time that they say that you're going to get an appointment More

by joereisert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember his name
Report | Print
Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

June 11, 2023

Excellent service experience. Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extende More

by dcorey74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service Dept.
Report | Print
Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 11, 2023

Service is very bad the guaranty you buy at the dealership to hard make fix tings is cover. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego at that time
Report | Print
Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Walter, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

1
...
11
12
13
...
76