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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

September 09, 2023

Took my van in for a 40,000 mile service. They got me in quick and done in about an hour and a half two hours. Service was good. More

by jdeso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Elder
Sep 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 08, 2023

Always great experience when getting my car serviced at this dealership. Derrick is a good service advisor! More

by Saleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Sep 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Saleen, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Luis was great to work with on my recent service appointment. He got me in and out in a timely manner and addressed the issue at hand. More

by saenz262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff Luis to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Dealer was clean, great atmosphere, friendly staff, great managers, great experience buying overall. We got what we ask for and dealer was very accommodating. More

by camposjose500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 07, 2023

Fast and friendly service I don’t have 15 words - easy and friendly service will come back More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Roger, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 06, 2023

Gerardo did a great job helping find the perfect vehicle for us! When we got there and found out the vehicle we originally wanted wasn't on the lot, he was patient and pointed us in the right direction. The More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo
Sep 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

My Jeep went into the dealership needing an oil change and tire rotation, during the course of which the hazard light button was broken leaving the hazard lights permanently on. On pointing this out I was More

by bramley_ian
Recommend Dealer
No
Employees Worked With
Don't recall
Sep 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

September 01, 2023

Friendly staff and great service. Took my Jeep in for an oil change and received great service. More

by Karenleenelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 01, 2023

Went for repair, my car was ready in less than two hours. Very friendly customer service and was aware of every step of the repair! More

by pedrammehrkish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2023

Went for a noise int he engine area. They were ablt to locate cause of noise and make repairs in a timely manner. More

by bolson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
Sep 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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