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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

April 04, 2022

The service was nice and clean and quick response time. Friendly customer service. Thanks Dodge. More

by BIGRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 03, 2022

Went in for an oil change. Work was done fast. Nice facility. Truck was returned to me in same condition as I dropped it off. More

by jalopyjunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Foreman
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Great location, service offers, something I wouldn't mind keeping as my go to service shop or consider for future car buys. More

by Gerush7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! Thank you, and have a fantastic day!

April 01, 2022

Closest dealership to me, was quoted 1&1/2 hours for an oil change. It took 3 hours. The service advisor did not quote me it was the guy who checks cars in. I was ok waiting but I would have left and came More

by BCAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 715-6920 so we can assist you further.

March 31, 2022

Took my vehicle in for an oil change Buddy was very professional and the service was quick. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 31, 2022

Better than most dealerships. Service times could be better, and bring back the loaner cars. More

by Efire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aieula Foreman
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 31, 2022

Cynthia was great. She came out and got the plastic seat cover and made sure everything was picked up.The coffee is always good. Very nice job. More

by Marklockwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cynthia here at AutoNation Chrysler Dodge Jeep RAM Katy! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2022

My Experience was great from beginning to end . Salesperson Dain was very patient and knowledgeable. His assistance was greatly appreciated and made the process smooth. More

by daijaharrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dain Yagin
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dain here at AutoNation Chrysler Dodge Jeep RAM Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

Fixed and car was broken again. Now have to tow it again to dealership. Did not even diagnosed the vehicle properly and replaced something that never had issue. More

by Bilal.pirzada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

March 30, 2022

Service appointment was smooth from start to finish. Derrick Foreman was very awesome in assisting. More

by Pleshette_pettit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Foreman
Report | Print
Apr 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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