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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

April 29, 2022

Made it a easy process. Did everything online before stepping foot in the door to finalize the deal. More

by mark110989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2022

Service was great. I was greeted right away. I had service performed on my vehicle in a timely manner. More

by Shonda.thomas1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Shonda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Tried to get me to sign for car that was not on lot. Just to speed up process. When car finally made it to lot, salesperson left because he shift was over. Then they forgot to inspect car and I had to d More

by Never again
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nope
Apr 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 28, 2022

My auto service went very smooth. Booked appointment online, arrived early, but my service agent Alejandro was very accomodating. He even proposed a wash, which was a nice touch. I pi More

by Joao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto Perez
Apr 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2022

AutoNation CDJR Katy is my go to dealer for my Chrysler. Excellent customer service and lots of scheduling availability! More

by taylor5633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
Apr 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

April 28, 2022

Fantastic job by AutoNation@Katy. We recently bought a Chrysler Pacifica hybrid from there and it was a great experience. The sales associate Mr.Carlos made sure each step goes smooth More

by ajithasyam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Carlos,Mr.Raheem etc.
May 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 02, 2022 -

ajithasyam responded

You are so welcome!Thank you so much and surely would contact you whenever needed!

April 28, 2022

Terrible, service department. Service agent could not solve problems with service management or parts department. Parts department always blamed for wrong part numbers and locatio More

by rcummingsrlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Redd
Apr 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 27, 2022

I am so grateful and happy with Autonation because first I got a great deal on my truck second their customer service is the best More

by Abby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sosa
Apr 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Abby, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

Service advisor was great, took care of all my concerns and comments in a timely matter More

by no3tothetop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vihn
Apr 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 27, 2022

Great service! Came for an extra key for my jeep and was helped very quick. More

by Robbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Apr 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Robbert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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