Back

AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
Contact Dealership

21777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,196 reviews

May 23, 2022

Fast service without an appointment. Aiuella was very helpful. Nice to be texted when additional work that needed to be done. More

by kmploch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiuella
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

I had car service on my AC and Korey is a great Service Advisor that is knowledgeable and personable. More

by CD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

My service advisor Korey was patient and very thorough in explaining how my service would be. More

by Wofjr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 22, 2022

Derrick is awesome. He truly cares about his customers and is the main reason I will only get either of my vehicles serviced here. More

by Cherckadee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
May 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2022

Set an appointment for 8:30, but didn’t leave until about 11. I noticed my car sitting in the parking lot, so I went to go check and it was available since I’m not sure how long ago. That was my only issue. More

by Ronald Mejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
May 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Ronald, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

Wonderful experience working with Korey Austrie. Very professional and was very honest. Great Service performed on vehicle. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
May 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

Fast and efficient. Very friendly and helpful. I was in and out in no time. More

by robc.475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

Fast service. Took care of everything from start to finish with my vehicle. No issues More

by robrod95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiuella
May 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

I came in to drop my vehicle off for service. Everything was done quickly and the customer service was great. Very nice. More

by angelkeilah93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

Not very good data management. I've visited this dealership few years ago. Now received email with invoice with mixed my and another person data. I've replied and asked them to fix More

by Tom
Recommend Dealer
No
Employees Worked With
NA
May 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Tom, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

...
71
...