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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

May 27, 2022

They didn't have fully inspection on the car Engine coolant if I do pay extra money to do in dealer service It's supposed they take care of that already.and many another.I am really disappointed. More

by Mostafa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahsly
May 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one. Thank you.

May 26, 2022

Service was great and they kept the waiting time to a minimum! Great job on communication as well More

by hyk9212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egar
May 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2022

Quick transaction and they worked after hours to ensure the deal closed with no issues. More

by Timsoucek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2022

Organized, knowledgeable and on time. Excellent customer service. Do not upsell unnecessary services - at least to me. More

by pjb3006
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Adam
May 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Service appointment was easy to schedule. Work was completed on time. But, when car was returned the passenger seat was filthy. Had to get the service advisor to take the car back to the shop More

by ghensley100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

excellent service, I recommend Edgar and Carlos who are very professional, the vehicle I bought is in excellent condition and they also took care of all my needs as a customer. More

by German Jimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Edgar, Hunter
May 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

May 23, 2022

I went to the wrong dealer for oil change. Autonation took me in with my appointment from the the wrong dealer. I’m so happy with their kindly service. More

by jennifersyphrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jennifersyphrett, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

I was in and out on a Saturday morning. Friendly service done in a timely fashion! Thank you! More

by Misbegotten212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Honestly I’ve always dreaded going to the dealership for any service but dang I’m impressed. My last two services there have been a breeze! And the service staff has been amazing thank you guys!! More

by Ivanchavez1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Service Team did a great job from start to finish. Communicated well and the price was very reasonable. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vihn
May 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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