![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Filter Reviews by Keyword
By Type
Showing 1,190 reviews
I was pleasantly surprised at how smoothly everything went. I had an appointment for several items and expected to be without a vehicle for a few days. Instead, the team got everything done same day. Gre went. I had an appointment for several items and expected to be without a vehicle for a few days. Instead, the team got everything done same day. Great job! More
My service rep stayed in constant contact with me sent me pictures of my vehicle when they were working on it and they offered to wash and vacuum my car. Outstanding service. pictures of my vehicle when they were working on it and they offered to wash and vacuum my car. Outstanding service. More
They understood my needs and paid a fair price for my truck, same way they sold me another one in great condition at a reasonable price. Thanks to Victor Gomez from Katy's location and to the whole team, truck, same way they sold me another one in great condition at a reasonable price. Thanks to Victor Gomez from Katy's location and to the whole team, we will be back for sure. Thanks ! More
Sales Advisor, Eric did a wonderful job of showing off the vehicle, demonstrating its capabilities, test drive, etc. The negotiation reminded me of the very old style back and forth forever until a fin the vehicle, demonstrating its capabilities, test drive, etc. The negotiation reminded me of the very old style back and forth forever until a final agreement was reached. This occurred only after, I insisted that I would leave as it was clear they could not meet my defined limits, and only then did we get an agreement. Customer knowledge about pricing and alternative offers should lead to a quicker resolution. Execution of the paperwork was also pretty long going through the obligatory process of extended warranties. One no thank you should suffice. More