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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

May 30, 2022

Everyone was very nice & efficient in the service department. I would have given 5 stars, but had to fill up my own tire at a gas station after my 5-wheel tire rotation on my Jeep. More

by aggieteacherlvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 30, 2022

Mr Cory Jones did an amazing job helping us find our Durango. We got a great offer for our old vehicle and the expensive overall was great. More

by Gtabares1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Jones
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 30, 2022

I went to the express lane for an oil change, it was a holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted More

by sarah.gnader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Adam
Jun 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi sarah, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

take my car, wait 8 days for them to tell me the diagnosis to send it to be repaired. I paid $500 without them knowing I had the car. More

by Scarlethzuniga81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

May 30, 2022

Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem More

by jc_smith
Customer Service
Recommend Dealer
No
Employees Worked With
Derrick
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2022

THE WORST PLACE TO BUY A CAR AT! ! IF YOUR THINKING ABOUT COMING HERE… DONT DO IT! THEY SOLD ME A TRUCK WITH A KNOWN FACTORY DEFECT AND DIDNT TELL ME AND SERVICE REFUSES TO HELP ME. C More

by Rwiley0281
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn service manager
May 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2022

After paying 67k for a vehicle, you would image it came with a spare tire. Very disappointed with the customer service of the sales guy. Would definitely not come back. More

by bustos_yair
Recommend Dealer
No
Employees Worked With
Collin
May 29, 2022 -

bustos_yair responded

After paying 67k for a vehicle, you would image it came with a spare tire. Very disappointed with the customer service of the sales guy. Would definitely not come back.

May 28, 2022

Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep More

by doritagarcia7303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto Pérez
May 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

May 27, 2022

Great service, communication and attitude this week on my visit from my service advisor Vinh. More

by Robin.alff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh
May 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 27, 2022

I had a very good experience with the sales person cory jones and the sales manager Jared Crosby they gave me all the necessary information I needed to make the decision to purchase my dream truck very hap More

by Rodrosemond72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Jones,Jarod Crosby
May 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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