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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,208 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,208 reviews

June 23, 2022

Fantastic service. I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well d More

by CHARTER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick.
Jun 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Had a 7:00 am appointment for an oil change. Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed More

by w.earnest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female advisor - forget name
Jun 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

June 22, 2022

The sells man was very helpful and I would recommend you go check him and dealer ship out More

by charlesray1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Thanks again for the recommendation, and have an amazing day!

Jun 23, 2022 -

charlesray1014 responded

No problem

June 21, 2022

Great dealership! Friendly staff! The dealership was clean and well organized. I enjoyed shopping here. Thanks! More

by davisgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Sal, Ceasar, and Hunter
Jun 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 20, 2022

Our salesman, Adam, was wonderful! Extremely knowledgeable, kind, polite and helpful without being the usual "hard sell" salesman. Would highly recommend him, 10 out of 10 More

by Vesaklul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Memati
Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Thanks again for the recommendation, and have an amazing day!

June 19, 2022

Super good is the best good persons and good service thank dodge for opportunity god blessed More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2022

Made an appointment. Dropped off Jeep on June 8th at schedule appointment time. They never looked at the vehicle until June 15th. The vehicle literally sit there with zer More

by sap.looper.0v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 19, 2022

Me gusto por que me atendieron en mi idioma que es el español y fueron muy amables More

by Dora Elia Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta, Dora! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

June 17, 2022

Service writer quoted me a price of $116 to change oil in my RAM2500 and when I went to get the truck, it was $238. He told me he did not know it was a diesel, but he was standing by the truck looking at a More

by jmarcellhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Felix
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

Jun 20, 2022 -

jmarcellhunt responded

it is pretty obvious that no one really cares, otherwise AutoNation would be reaching out to me to make it right instead of asking me to call the GM. Just know that I will not be using your service again. I feel like I was misled, and I will not subject myself to that possibility again.

June 16, 2022

The service on my cars are always quality work! You can’t beat it. Thank you! More

by Cnjewett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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