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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

June 22, 2022

The sells man was very helpful and I would recommend you go check him and dealer ship out More

by charlesray1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Thanks again for the recommendation, and have an amazing day!

Jun 23, 2022 -

charlesray1014 responded

No problem

June 21, 2022

Great dealership! Friendly staff! The dealership was clean and well organized. I enjoyed shopping here. Thanks! More

by davisgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Sal, Ceasar, and Hunter
Jun 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 20, 2022

Our salesman, Adam, was wonderful! Extremely knowledgeable, kind, polite and helpful without being the usual "hard sell" salesman. Would highly recommend him, 10 out of 10 More

by Vesaklul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Memati
Jun 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Thanks again for the recommendation, and have an amazing day!

June 19, 2022

Super good is the best good persons and good service thank dodge for opportunity god blessed More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2022

Made an appointment. Dropped off Jeep on June 8th at schedule appointment time. They never looked at the vehicle until June 15th. The vehicle literally sit there with zer More

by sap.looper.0v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 19, 2022

Me gusto por que me atendieron en mi idioma que es el español y fueron muy amables More

by Dora Elia Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta, Dora! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

June 17, 2022

Service writer quoted me a price of $116 to change oil in my RAM2500 and when I went to get the truck, it was $238. He told me he did not know it was a diesel, but he was standing by the truck looking at a More

by jmarcellhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Felix
Jun 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

Jun 20, 2022 -

jmarcellhunt responded

it is pretty obvious that no one really cares, otherwise AutoNation would be reaching out to me to make it right instead of asking me to call the GM. Just know that I will not be using your service again. I feel like I was misled, and I will not subject myself to that possibility again.

June 16, 2022

The service on my cars are always quality work! You can’t beat it. Thank you! More

by Cnjewett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sosa
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2022

AutoNation is a great dealership. Drew was very patient and helpful. He got us a great deal on our new vehicle. We had a great experience and pleased overall with my final purchase. More

by Olivia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Brower
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Olivia, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Thank you, and have a fantastic day!

June 16, 2022

Awful Customer service I understand being short on employees and delay in parts but I had an appointment on Thursday and had to go pick up my truck on Tuesday night without it being seen and not getti More

by marcosvillanueva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Micheal
Jun 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

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