AutoNation Chrysler Dodge Jeep Ram Katy

Derrick was very knowledgeable and provided excellent customer service. They serviced my Jeep at the time reserved and he provided an accurate time of completion. I also liked the video that was sent to customer service. They serviced my Jeep at the time reserved and he provided an accurate time of completion. I also liked the video that was sent to my phone of the technician servicing my vehicle. It was nice to actually see what they were doing and the recommendations. This was the best experience I have had at this location! Keep up the great work! More

Drop off my car for recall service speedy service I will be back when it’s time for oil change be back when it’s time for oil change More

They are very informative, very respectful, very through . They tell you the truth about what is wrong with your car. I would recommend them to anyone!!! . They tell you the truth about what is wrong with your car. I would recommend them to anyone!!! More

Was quick and easy to schedule. My service advisor was Alex. He was really nice and helped me determine if I actually needed the service I was requesting. The only issue I had was p My service advisor was Alex. He was really nice and helped me determine if I actually needed the service I was requesting. The only issue I had was pick up notification. They were supposed to call by 5 but I didn’t realize the time until 6 and they were closing at 7. If I hadn’t called at 6 I wouldn’t have been able to pick up and I absolutely needed my car back that evening. More

Greated me with the smell. Act like I old friend. Also remembered me for the last time I was in for service. Act like I old friend. Also remembered me for the last time I was in for service. More

I have had my vehicles serviced/repaired here many times and this visit has been the best one I've ever had. and this visit has been the best one I've ever had. More

Our sales person Kathy Nguyen was OUTSTANDING. Paired with manager, Martin Murillo they made our buying experience EXCEPTIONAL. Paired with manager, Martin Murillo they made our buying experience EXCEPTIONAL. More

Fantastic service. All electrical went dead. Had the car towed to Auto Nation. They did the diagnosis and put in a new battery. Everything else checked out ok. Comp All electrical went dead. Had the car towed to Auto Nation. They did the diagnosis and put in a new battery. Everything else checked out ok. Completed in 2 days. More

Fantastic service. I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well d I was traveling from Texas to Georgia when the check engine light came on. It turned out to be the fuel pump. The service was efficient and well done. After the service my Dodge Ram ran better than it has in years. I am so glad I was able to get the service done a Dodge Jeep Ram Katy. More

Had a 7:00 am appointment for an oil change. Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed Second in line when they opened. Took 3 1/2 hours to get my truck back. Some kind of mixup in the car wash. Took over an hour to get it washed. The “free” car wash cost me over an hour of my time. More