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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.3
1,208 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,208 reviews

July 13, 2022

Arrived at dealership without an appointment and was promptly taken care of. The service rep explained what services I needed (60,000 mile), what options and even payment options available. I waited and More

by ekelly1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austria
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Jul 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2022

The dealership was very professional and tried to meet my needs. MY salesman (Caleb) took care of me and made sure all committments were met. More

by rjpage80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb McConnell
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Jul 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 12, 2022

That was the most expensive oil change service I have ever received from any dealership. I will definitely never go back and will not recommend it. More

by aschael007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know the name
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Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

July 11, 2022

My service manager (Derrick) stayed on top of things, ordering the part and scheduling the service. The repair was performed efficiently with friendly interactions. More

by james.patterson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 11, 2022

They did great work and finished before the estimated time. They also cleaned our car inside and out More

by donnalaughlin848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 11, 2022

Quick rating on my 2015 Ram, gave me maximum dollars back and put me in a fully loaded 2019 Ram Laramie. Awesome team and service! More

by billylpotts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dain
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Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 11, 2022

Mike was great to work with and made my service really easy. Highly recommend them. More

by Mdtoniazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

July 10, 2022

Workers are great but the time wait was utterly ridiculous...... Would love to give a better rate ...thanking the Workers for there Service in doing the best the could More

by Karenmcgaskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Micheal
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Jul 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 09, 2022

Our sales associate was excellent. He has followed up with us and was very professional. More

by cmlehnert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
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Jul 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2022

That was the worst service I have ever received from any dealership. I most certainly will never go back and will not recommend. More

by Jpm197982
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The entire dealership
Report | Print
Jul 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 715-6920 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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