AutoNation Chrysler Dodge Jeep Ram Katy

went in for an oil change, ended up being told I needed not one but 2 new batteries to fix an auto/start light problem. $500 later the auto/start light is still on. So did I need 2 new batteries? doubtful not one but 2 new batteries to fix an auto/start light problem. $500 later the auto/start light is still on. So did I need 2 new batteries? doubtful. also they damaged my rim while making a routine tire change. Has anyone followed up on the auto/start issue? NOPE. More

They worked within my price range to get the car I really wanted and needed. wanted and needed. More

Booking was easy, Arrived at appointment time and Korey was very professional and helpful. Truck was there for a couple hours and finished up by lunch time. Smooth and easy process all around. was very professional and helpful. Truck was there for a couple hours and finished up by lunch time. Smooth and easy process all around. More

The dealers are most professional, thorough and give a detailed explanation of the services being provided. detailed explanation of the services being provided. More

This dealership is the typical "I want your business don't care what happens after" dealership. I purchased a new vehicle in December and started having issues in February, I din't receive a call to sch don't care what happens after" dealership. I purchased a new vehicle in December and started having issues in February, I din't receive a call to schedule the leather installation that was owed, didn't get notified that my license plate was ready, sales guys never returned my calls. It's July and I'm still dealing with issues, all the managers either leave or get fired and no one in management takes responsibility for their lack of service. Take your money elsewhere! The worst customer service I have ever experienced. Don't even deserve the 1 star. More

Easy process start to Finish From my salesman Chris to Phyllis in Finance great Job. Phyllis in Finance great Job. More

Our salesperson (Darion Shields) was excellent. The finance manager (Diego Delgado) was completely disrespectful and unprofessional. He came outside, raised his voice and accused me of “taking adva The finance manager (Diego Delgado) was completely disrespectful and unprofessional. He came outside, raised his voice and accused me of “taking advantage” of one of the other finance managers, because she offered a better deal than he did in order to earn our business. There were several employees from the company present who can attest to the encounter. The customer financial services person (Thao Nguyen) was polite and professional. More

Doesn’t abide by the appointment system. Waited two hours for my car not to make it into the bay when I had a 10am appointment. Told the service guy to pull it, would not recommend if you’re Waited two hours for my car not to make it into the bay when I had a 10am appointment. Told the service guy to pull it, would not recommend if you’re expecting timely services. Otherwise, if you have unlimited minutes and hours on your hand. Highly recommend.. More

Went shopping for my son's first car and I was grateful that despite the shortage of vehicles AutoNation had the car we were looking for. Diego was helpful in explaining to my son the vehicle's features an that despite the shortage of vehicles AutoNation had the car we were looking for. Diego was helpful in explaining to my son the vehicle's features and helping us decide on the sale. More

My service advisor Korey was awesome. He kept me informed and he was prompt to respond to my questions. He kept me informed and he was prompt to respond to my questions. More