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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

August 11, 2022

I have bought a Charger and Challenger at the dealership, and am very pleased with both buying experiences as well as the service I have received at the dealership. I would highly recommend this dealership More

by davidwink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Katy. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2022

Im not happy with my service, service guy not good also they leave a mess when i pick up my car. mechanic hands print everywhere with grease More

by andres.cutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
vinh chau
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 715-6920 to discuss what we can do to help.

August 10, 2022

Been trying to get my car serviced for months bad service never has a loaner this is the worst dealership I’ve bought in a car or even got service from I also got my car repaired at the collision center car More

by Faruk siddique
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service center
Aug 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Faruk, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 10, 2022

Returning customer buying second vehicle from here. Nice friendly staff. Buying process is very pleasant. Highly recommended. More

by Nguyenjy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Corson
Aug 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2022

I had a great experience with the service of my 2019 RAM 1500. Korey was very helpful and kind. He listened to my issues and made sure that I had a loaner due to the long wait on the parts to fix my truck. More

by lindarich9771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
Aug 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 10, 2022

It was truly a pleasant experience to buy a truck from you. The salesman was nice, knowledgeable and honest. the finance lady was pleasant showed all of the extras but not pushy. There were no hidden f More

by togriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my name is todd griffin i did not bring cards with me please look up
Aug 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2022

Caleb was super helpful! Financing was very easy. Sales manager was very attentive. I highly recommend these guys! More

by Asgard Trucking LLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb and Raheem
Aug 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2022

I was early to my appointment and they took me right in. Korey was very helpful. More

by curtishanna7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

I’ve taken my vehicle here a few times for the scheduled maintenance but the last two times, the wait time was 4 hours and 3.5 hours. This last time they lost my lugnut key. Two weeks after my appointment, More

by Kbrending
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Diego, Ray
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 08, 2022

Very accommodating, they give you want you need, very nice representative, very helpful and quick service. More

by Greg_abella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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