AutoNation Chrysler Dodge Jeep Ram Katy

does not keep people informed on whats going on. scheduled appointment to be told they would have to reschedule don't have parts in stock. told no more than 2 days ending up 4 days. scheduled appointment to be told they would have to reschedule don't have parts in stock. told no more than 2 days ending up 4 days. More

The advisers always exceed my expectations as well the service provided by the technicians. I have no complains . service provided by the technicians. I have no complains . More

Diego - service associate was super helpful and explained issues pertaining to the car. Was not pushing unnecessary expenses. Quick turnaround time. issues pertaining to the car. Was not pushing unnecessary expenses. Quick turnaround time. More

Sales Rep. was great to work with and handled everything he could. Hiccups in finance department added extra work for me which was frustrating. 3 weeks of was great to work with and handled everything he could. Hiccups in finance department added extra work for me which was frustrating. 3 weeks of the service department having my brand new vehicle is most frustrating and the repeated explanations of what they need to fix is annoying. More

I scheduled on the phone which was easy and quick. Service agent came to my car quickly, answered my questions and took the car. I had oil change and rotation completed. They called about 4 hours late Service agent came to my car quickly, answered my questions and took the car. I had oil change and rotation completed. They called about 4 hours later to tell me the car was ready. I thought the cost of the oil change was high, but they took my $30.00 coupon that had been sent to me online and that helped. The dashboard is telling me my tire pressure is low. I'm not sure if that was checked when they rotated the tires. I will give it a little time to see if I need to call and ask about it. Diego was helpful and efficient. Thanks. More

I had a great experience with AutoNation CDJR Katy. They were able to diagnose my Jeep issues much much faster than any other place I have been and worked hard to complete the repairs as quickly as po They were able to diagnose my Jeep issues much much faster than any other place I have been and worked hard to complete the repairs as quickly as possible. Communication was consistent throughout and they took the time to answer any questions that I had along the way. I plan to continue using them for all my Jeep maintenance needs. More

The service department was very fast, professional and helpful in taking care of my vehicles. helpful in taking care of my vehicles. More

Returning customer, with second vehicle purchase. Excellent car buying experience again! Nice/Friendly Sales team. They made the buying process pleasant and hassle free. The sales team was very kn Excellent car buying experience again! Nice/Friendly Sales team. They made the buying process pleasant and hassle free. The sales team was very knowledgeable and honest; which made me feel like they weren't just trying to make quota, they had my best interest at heart and I am happy with my vehicle purchase. More

Usually I have good experiences there but not my last one, both when I dropped off and picked up my vehicle I walked in and nobody came to me to ask what I needed I had to ask for help specifically one, both when I dropped off and picked up my vehicle I walked in and nobody came to me to ask what I needed I had to ask for help specifically More

Took my car for several different services, left it in dealership for days and nothing was done. dealership for days and nothing was done. More