AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
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The attention to detail and me as a customer from the representative was amazing. Told me how long it would be and explained everything to me. The location was nice and clean and enjoyed my wait time. representative was amazing. Told me how long it would be and explained everything to me. The location was nice and clean and enjoyed my wait time. More
I was greeted and checked in promptly. Was checked up on in a timely manner while my advisor was running behind. My advisor kept me up to date with diagnosis of issues with my car. I only Was checked up on in a timely manner while my advisor was running behind. My advisor kept me up to date with diagnosis of issues with my car. I only giving 3 stars because I can’t give a full review as I am waiting on a part to come in. I will then need to bring my car back. Only then would I be able to give a full review of the experience start to finish More
Derrick was very responsive and quick to assist in any way needed. The service team got my Ram in and out very quickly and did a great job. Highly recommend their service group for Ram service needs. way needed. The service team got my Ram in and out very quickly and did a great job. Highly recommend their service group for Ram service needs. More
They are professional and moderately fast but I didn't get exactly what I needed. They changed my radio/ navigation a while back but didn't update the newly Installed radio/ navigation. When I went back get exactly what I needed. They changed my radio/ navigation a while back but didn't update the newly Installed radio/ navigation. When I went back to get it fixed, all they did was to update the radio by itself and never got the navigation updated as I intended. More
My experience with this dealership was great. The sales rep, Darian Phillips, provided OUTSTANDING customer service and the Finance Manager, Raheem Drummonds, worked to find me the best interest The sales rep, Darian Phillips, provided OUTSTANDING customer service and the Finance Manager, Raheem Drummonds, worked to find me the best interest rate. I will be recommending them to all of my friends and family. More