
AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing Justin took care of everything! He was so prompt and helpful. He definitely went above and beyond. What started out as a bad day was turned around once I spoke to Justin. He was so prompt and helpful. He definitely went above and beyond. What started out as a bad day was turned around once I spoke to Justin. More
I had a 7:00 am appt. Derek was prompt and made certain my routine service was done properly and completed in a timely manner. Was completed by 7:40am and was rolling out Derek was prompt and made certain my routine service was done properly and completed in a timely manner. Was completed by 7:40am and was rolling out. Appreciate the great service. More
Good experience purchasing the Gladiator. Little to no pushiness from the sales rep . He was very upfront about costs, negotiations were typical, and helpful in comparing models. I would defi Little to no pushiness from the sales rep . He was very upfront about costs, negotiations were typical, and helpful in comparing models. I would definitely look at returning to them for future purchases. More
Barry was great at helping me with the building process and ordering. The gentleman inside the finance office was trying to be a salesman even when i said no. He was too pushy, no one likes pushy. Overall and ordering. The gentleman inside the finance office was trying to be a salesman even when i said no. He was too pushy, no one likes pushy. Overall everything was good and im definitely my 22 scatty More
Super easy to work with and no bait an switch. They are up front and honest with their price and made the whole process a breeze. I would recommend them to anyone looking for a car. Hector Florez- They are up front and honest with their price and made the whole process a breeze. I would recommend them to anyone looking for a car. Hector Florez-Barros was our salesperson and he did a great job in getting us taken care of. Loving our new Dodge Ram 1500! More
Dropped my 2020 Ram off for a recall and another issue on 9/26/22 (schedule at 2pm and the service advisor was apparently taking a long lunch...red flag). Could not get in touch with anyone in service until 9/26/22 (schedule at 2pm and the service advisor was apparently taking a long lunch...red flag). Could not get in touch with anyone in service until 10/3/22. Called on the 3rd day, talked to a service rep (not the one assigned to me, that guy was MIA until the end), he never got back with me. Emailed 2 times and called relentlessly and finally received a text back (from the service rep assigned to me). They could not replicate the issue after 40 miles of trying (maybe should have given me a call since I stated it would happen during a certain period). Stated that they could not get the recall part, so that was not even touched all while I paid for a rental that cost me over $800, just for them to add miles to my truck and do nothing with the recall. Maybe they should have been in contact with me and let me know about the part. It took me pestering them to get an answer. Who knows how long they would have kept my truck. Bottom line, DO NOT BUY FROM THEM OR TAKE TO THEM FOR SERVICE. If I could give negative stars I would have. Oh, they waived the diagnostics fee, so thanks I guess. I'm still out $800 for their lack of communication and customer service. More
Justin was professional and showed concern for providing the best service possible. He explained everything to me from the moment my vehicle was towed to the dealership until I picked it up. the best service possible. He explained everything to me from the moment my vehicle was towed to the dealership until I picked it up. More