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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

October 07, 2022

Barry was great helping us purchase our Chrysler 300S. Would love to do business with him again in the future. More

by steiffcinnamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry, Heather
Oct 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 06, 2022

I had a 7:00 am appt. Derek was prompt and made certain my routine service was done properly and completed in a timely manner. Was completed by 7:40am and was rolling out More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi George, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Good experience purchasing the Gladiator. Little to no pushiness from the sales rep . He was very upfront about costs, negotiations were typical, and helpful in comparing models. I would defi More

by spinler.m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Memeti
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Barry was great at helping me with the building process and ordering. The gentleman inside the finance office was trying to be a salesman even when i said no. He was too pushy, no one likes pushy. Overall More

by Fordyce1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry A
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2022

Thank you Korey for helping with my truck issue! Súper profesional, on time!!! Ill be back!!! Highly recommended 10 stars or more!!!! More

by Blasburin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

October 05, 2022

Super easy to work with and no bait an switch. They are up front and honest with their price and made the whole process a breeze. I would recommend them to anyone looking for a car. Hector Florez- More

by B-Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Florez-Barros
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Katy. If you ever need help, just give us a call. Happy motoring!

October 05, 2022

Dropped my 2020 Ram off for a recall and another issue on 9/26/22 (schedule at 2pm and the service advisor was apparently taking a long lunch...red flag). Could not get in touch with anyone in service until More

by vareck.walla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vihn Chau
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 715-6920 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 04, 2022

Justin was professional and showed concern for providing the best service possible. He explained everything to me from the moment my vehicle was towed to the dealership until I picked it up. More

by darlycp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 04, 2022

If I could give zero stars I would! Horrible dealership. Very unprofessional and non-communicative. This includes management all the way up to the General Manager. I highly recommen More

by jramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vin
October 03, 2022

had a hard time getting a response from service advisor for days and vehicle broke down as soon as i left the parking lot after having been there for 3 weeks. More

by durango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
names not known
Oct 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Durango, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

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