AutoNation Chrysler Dodge Jeep Ram Katy

Service advisor was knowledgeable, professional,courteous, and maintain me updated regarding status of my car. professional,courteous, and maintain me updated regarding status of my car. More

had truck in for over a week before it was repaired and repair lasted bout a week. returned truck and whenI got it back the repair again lasted about a week. after third return my truck was finally retu repair lasted bout a week. returned truck and whenI got it back the repair again lasted about a week. after third return my truck was finally returned and so far so good. cost was stupidly expensive (I had to pay three times, about Took truck in to turn off repair problem with check engine light. returned and cost $2000 +. light came on before the week was over, returned the truck and when it was returned to me ai had to pay $1500 +, after several days, check engine came back on and returned the truck for repair, After about three, finally got my truck back and another charge of about $2000. so far so good. I feel I was ripped off by the service department More

The sales team is cool, the service department is trash, the advisors seem to careless about the customers & honestly like we are a bother, never going there again the advisors seem to careless about the customers & honestly like we are a bother, never going there again More

Great work ! Cameron helped me out and he did an amazing job. With me being a first time Jeep owner I helped explain everything to me that I needed to know and so Cameron helped me out and he did an amazing job. With me being a first time Jeep owner I helped explain everything to me that I needed to know and so far I’m loving the vehicle More

Vin in the service department went above and beyond to resolve my issue. He was prompt and made sure all the work was done as described. resolve my issue. He was prompt and made sure all the work was done as described. More

Courtesy quick helpful let you know when other things need to be checked your not aware of need to be checked your not aware of More

Derrick Foreman gave me first class service! I was in and out in about 15 minutes. I was in and out in about 15 minutes. More

Came in for an oil change and tire rotation. They also washed the car, too. Overall things are fine here, except when my car was done, they parked it out front and my Service Rep took a break. They also washed the car, too. Overall things are fine here, except when my car was done, they parked it out front and my Service Rep took a break... or something. All I know is I couldn't find him for almost 15 minutes. I never got a text message or phone call or anything. So, I looked around the Service Advisor's desk, found my keys, and picked them up to walk out. Well *that* got the manager's attention.... All of a sudden there was my Service Advisor! I don't appreciate being left hanging - waiting for my car when it was already done and ready to drive away. More

Device was god but price was too high to drain water from oil filter. 50 bucks to do a 5 minute job. Should have declined since it was so simple. oil filter. 50 bucks to do a 5 minute job. Should have declined since it was so simple. More

The Service department is always very courteous and professional. Service provided in a timely manner. professional. Service provided in a timely manner. More