AutoNation Chrysler Dodge Jeep Ram Katy

Bought my last 3 cars at autonation, wouldn’t change it for anything . Thank you for your service for anything . Thank you for your service More

Justin was the best to work with for my recall part and was also able to take care of my registration and oil change even though I asked for it at the last minute when I dropped off my Jeep. As a bonus t was also able to take care of my registration and oil change even though I asked for it at the last minute when I dropped off my Jeep. As a bonus they even took the extra time to clean it for me. Couldn't ask for more. More

Today I had an appointment for a Nissan Armada. When I get there early there is a family in the car I was wanting to purchase. I ask our saleswoman what’s going on and she said oh it’s nothing. So When I get there early there is a family in the car I was wanting to purchase. I ask our saleswoman what’s going on and she said oh it’s nothing. So I go on the test drive and like the car. We go and fill out all of the paperwork. An hour and a half later, another salesman comes and grabs the keys off of the desk of our saleswoman and I ask her “what just happened?” She says “let me go find out”. She comes back after 20 minutes and says “we’re good”. Well we sit for another 2 1/2 hours and the manager comes up and says that the other family that was there first also got put into financing at the same time as us just through different paths. They strung us along all night and used us as a backup in case the first family fell through. Also, I have perfect credit and they ran my credit so now I have a blemish on my score. This is not how you treat people!!! More

Vihn the service leaders that took care of me while my car was at your repair shop did a very good job communicating to me on the status and how to fix my problem. car was at your repair shop did a very good job communicating to me on the status and how to fix my problem. More

Seamless process since some new Management in place in Service Dept. Rose rocks it! I will be back for more service! Service Dept. Rose rocks it! I will be back for more service! More

Great service and communication. They kept us informed all along the way and did a great job with our truck. Derrick went way beyond what you would normally expect from a service adv They kept us informed all along the way and did a great job with our truck. Derrick went way beyond what you would normally expect from a service advisor. More

Great service and always ready to help! I'm glad they are my dealership. I'm always impressed with there great quality work. I recommend anyone that wants to have a great car and great serv I'm glad they are my dealership. I'm always impressed with there great quality work. I recommend anyone that wants to have a great car and great service to come to this location More

We went to our 15000 miles service and Diego was really nice. He offered to wash our car without any charges. I used the shuttled and works perfectly. nice. He offered to wash our car without any charges. I used the shuttled and works perfectly. More

Justin provided exceptional customer service and made sure my vehicle was ready to go. He was very kind sure my vehicle was ready to go. He was very kind More

Great experience! Mr. Korey made this experience as smooth as possible. Since dropping until picking up our Jeep from service. He kept us posted on any additional serv Mr. Korey made this experience as smooth as possible. Since dropping until picking up our Jeep from service. He kept us posted on any additional service that could be needed in addition to the one we scheduled (This is what I usually expect and why I continue bringing my car to the Jeep Agency instead of any other Oil Change place in the city). This was our first experience at Autonation Jeep in Katy and won't be our last one! Facilities look clean and they make you feel comfortable. The only suggestion would like to include is to have a Coffe Bar & water available at the Customer Lounge, especially for those who could experience a longer wait time. More