AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The Service department is trash. I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars and go. I called my warranty and they told me to take it to the dealership since my deductible was low. Brought my car to the service and before I was able to advise my issue, A guy named Delgado asked me why didn't I take it to Volvo? I told him that I got the car from you guys and my warranty advised me to bring it to you. Well, bad idea, they hold my car for 4 days just to tell me they can't do a because of a special tool they need. What is so special to fix a serpentine belt??? So I end up fixing it myself without it and you guessed it, I'm canceling my warranty ASAP! More
The service department is horrible, they are impossible to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect s to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect someone.. More
Second time to use dealership for routine service on my vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the serv vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the service. Nicely done! Keep up the strong service! More
Took in for service light. Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new norm Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new normal .. nothing fast anymore. More