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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

December 30, 2022

We have bought 2 Jeeps from this dealership. We are very please with the service and professionalism from the sales people. They made our transactions easy and fast! We recommend 100% this deale More

by karlapwoods
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Cohen
Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

December 30, 2022

They always seem busy and tend to take longer than expected. But they are also very friendly and great at keeping you updated. More

by hiquinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

Friendly fast and professional service. Couldn’t have done a better job. Don’t regret taking vehicle there. More

by courtneyedwards24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jan 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 29, 2022

I took my 370z in for an oil change after having to wait three weeks due to scheduling. I knew it was going to be a wait because they had to get the oil from Nissan to due this service. The guy that helpe More

by jeffrcash20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Chatman
Dec 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon. Take care!

December 28, 2022

We bought New Ramp 1500 XRT, my husband is very happy. Great Service. Jhonathan is really good salesman. and the lady for financial department y amazing, More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonathan
Jan 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Katherine, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 27, 2022

Stay away from the collision center. Sub par quality of work and rampid fraud throughout the collision center More

by georgekala32
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Flores
Dec 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Chrysler Dodge Jeep RAM Katy. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

December 23, 2022

Great customer service. Derek had me in and out quickly so I could get back to work. More

by rickb2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

I bought a new car that is Grand Cherooke L 2023 with a very nice color. Also, they have a good service and a good sales man. More

by Mohammad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kutiaba
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Mohammad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

The Service department is trash. I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars More

by sgoodboy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delgado
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 22, 2022

Very solid service over the years. Can be pricey, but you’re getting expert service for the price. More

by Darnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Darnell, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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