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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

January 12, 2023

My advisor Korey was amazing under extreme circumstances. They didn’t check my car in. More

by Q
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Jan 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 11, 2023

I've had great customer service. From the people on the phone to the parts department and service department; all of them have been polite, helpful and have done everything as quickl More

by tapauley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, most recently. Don't remember other's names.
Jan 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

Very nice salesman I was greeted and could easily treated most important. They did not try to do hard sale tactics and hide the sticker price. More

by loujoubarani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Our experience with Kobie was one of compassion and listening to the needs/wants of the customer. Then the honest reality of what we wanted vs what we wanted to pay for it, but it didn't end there, Ko More

by PandorasBox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobie Houston
Jan 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 05, 2023

Had an appointment with Alex who wasn’t there when we brought the car in. Justin took over, got the part from another dealership and the car was ready that same day. More

by debkesterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Jan 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

My buying experience here was golden however, due to the fact that I got the warranty I use the service side as well. that is where my grievance lies. When I took my vehicle in for service and a few issues More

by Nivlac
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

January 03, 2023

Very good treated very well very please with their service would recommend auto nation to everyone More

by kenneth_fern
Recommend Dealer
Yes
Employees Worked With
Do not no their names
Jan 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

Jan 05, 2023 -

kenneth_fern responded

Great service

January 03, 2023

I had a very good experience in purchasing my truck with Adam my car salesman. Adam was very courteous and helpful with all my questions and concerns. I have referred my brother to Adam if he plans to buy a More

by garylhudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Memeti and Amy
Jan 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 02, 2023

My service was Great, I had a short wait time. Luis provided great service. Car came back very clean. More

by Carvinshonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 31, 2022

The dealership had the car options I was looking for. The price advertised online was the actual car price. No hidden Addendum charges. Salesman, Justin, worked around my schedule and communicated we More

by marior1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez
Jan 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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