Back

AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,196 reviews

January 24, 2023

Good experience to replace defective GPS. Previously determined to be entire radio unit which had to be ordered. When replacement arrived service was good and unit was replaced efficiently a More

by rickz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
Jan 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Estoy completamente satisfecho con el servicio que prestan al los clientes como nosotros.. Los felicito por su buen trabajo More

by saldiviamiguele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

January 20, 2023

Excellent service, my service advisor was extremely friendly and professional. I always recommend AutoNation CDJR to any of my family or friends (I had buy three cars from this store already). 10pts More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Gerardo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Katy. If there is anything more we can do for you, please don’t hesitate to reach out. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

January 20, 2023

Service is good but needs more loaner cars available. Car was in the shop for almost 3 months and no loaner More

by richiealidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jan 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Richiealidon, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 715-6920 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 20, 2023

When I first got there to check in some of the services guys gave me the run around and sent me to parts to check on parts that were needed for the work that wanted done. I was then sent back to the servic More

by Dale
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Perez was the best. Not so much on the first two that I saw.
Jan 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dale, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 18, 2023

Overall it went great. The Durango was exactly as described and the price was the lowest in town. The staff did a wonderful job getting me in and out quickly. More

by Zombiedraught
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin
Jan 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2023

Luis is very friendly and he took care of my car as it was his own . Offered to wash the car and I accepted. Been there many times and didn’t know Carwash exist More

by Khalili.ayat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from service
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Khalili, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 17, 2023

Prices are fair but service after the sale no good vehicle has no spare and won’t be given one More

by V1salazar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron Wright
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

January 17, 2023

Very Pleasant atmosphere great sales people with very good personal skills. If I could give them higher Praise I would. More

by Terrie Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin , Phillis
Jan 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello Terrie, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 13, 2023

Justin was very knowledgeable and helpful. I had to take my car in for a recall and they did not have the parts to start, they let me take back my car until the parts came in (this was not a s More

by JM45678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

...
31
...