AutoNation Chrysler Dodge Jeep Ram Katy

They staff is very polite and they get us in right away. And very patient And very patient More

Bought 3 vehicles here, will continue to do so due to very professional service levels very professional service levels More

Two weeks to get an appointment for maintenance. Showed up early for the appointment and was told the Jeep had to be left for a diagnostic and it would take up to 3 days. Did not hear from the did n Showed up early for the appointment and was told the Jeep had to be left for a diagnostic and it would take up to 3 days. Did not hear from the did not hear from the technician after 3 days, therefore I contacted the service department. Service representative stated the Jeep had not seen the technician yet. I contacted service manager two times with no response. Contacted the the general service manager, no return phone call. After a complete week of having my vehicle in the service department, I get a call from the service representative that they located the problem and now they do not have the part and had to order it which will take up two to three days. It took two business weeks to get my Jeep returned. . More

3 hours to purchase a new vehicle and trade in a old one, plus 1 hour for them to attempt to sell me something I didn't want or need. Total of 4 hours at the dealership. It was fun saying "NO" over and over plus 1 hour for them to attempt to sell me something I didn't want or need. Total of 4 hours at the dealership. It was fun saying "NO" over and over again for 50 minutes. Would I purchase from these guys again, sure I would. They didn't know they only had 10 minutes to give me the paperwork and keys. I was ready to leave at the 4 hour mark. Guess they got lucky. I enjoyed the experience. Please don't call me about this review either. I think this review is a really good one! More

Justin was very helpful and knowledgeable. He was very courteous, and remained in contact with me. The vehicle was ready much earlier than had been indicated that it would be. He was very courteous, and remained in contact with me. The vehicle was ready much earlier than had been indicated that it would be. More

Nice People & Clean dealership. Fairly knowledgeable of the truck. Quick Test ride & showed features of truck. Fairly knowledgeable of the truck. Quick Test ride & showed features of truck. More

Went in for a oil change and tire rotation. Made a appointment, told me it would take 45 to a hr due to fixing a tailgate problem on my ram 1500. Said that’s fine. Was told oil change would be Made a appointment, told me it would take 45 to a hr due to fixing a tailgate problem on my ram 1500. Said that’s fine. Was told oil change would be $144. I asked why and then she said wait a minute my tablet is wrong it will be $89. I said that’s fine and waited patiently. 3 hrs !!! Go by and I was out of patience went into area where I asked what is taking so long for oil change. Was told they will find out. Came back apologizing for wait and did not have a answer why. Never coming back. This place sucks. More

Good service, well organize and staff tend to be proactive. Now, the answering service could be better; however, it is not a reflection of service. Luis did and outstanding job keeping me update. I proactive. Now, the answering service could be better; however, it is not a reflection of service. Luis did and outstanding job keeping me update. I will go back. More

Our family owns two Challengers and a Charger and we have trusted this dealer for all of our service needs for over 10 years now. They continue to earn our trust with each visit. trusted this dealer for all of our service needs for over 10 years now. They continue to earn our trust with each visit. More

Our service representative kept us informed of the progress of our vehicles repair and issues with getting required parts. progress of our vehicles repair and issues with getting required parts. More