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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,196 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,196 reviews

March 30, 2023

Great service! Scheduling was easy and service reps were very informative and nice to deal with. My car was repaired, washed and back to me promptly… More

by Leesteele36
Recommend Dealer
Yes
Employees Worked With
Louis
Apr 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Good service and nice people there the always help and good attitudes to everyone thanks More

by poncho_chups
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel,dowdell
Apr 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 27, 2023

Excellent service department. Their technician are knowledgeable and helpful. I also appreciate their thorough walkthrough of issues and concerns and assisting me in prioritizing More

by CED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, Diego, Alex
Mar 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2023

Alejandro was very helpful and informative each step of the way while my car was in service. I felt he listened to my concerns and addressed them accordingly. More

by Vb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 23, 2023

Great expedient service was provided. Customer service and communication by the service manager Derrick was excellent More

by Shadonnaj08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 23, 2023

First time taking my new truck to the Katy AutoNation Ram Dealership. My Service Manager was Derrick, and he was AWESOME! Great communication throughout the process and has continued to follow up to ensure t More

by mjteeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 22, 2023

very straightforward and upfront with customers. no hidden added fees. very good people to work with. More

by customer010101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Mar 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 21, 2023

Good service, communication. Renovations were in progress so there was no heat in the waiting area. More

by Wrxsti
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

The facility was getting renevated, but other than that it was ok. Did a test drive, and hashed out a deal in under three hours. More

by Coolpoppa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Mar 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2023

Service crew need to make sure a proper documentation is checked. I have my extended warranty and i was told i had to pay 600 usd. After me checking on my side i had to send the paperwork in an email to the More

by emezano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Mar 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

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