AutoNation Chrysler Dodge Jeep Ram Katy

Awesome experience as a first time buyer. All the questions and doubts I had were answered to my satisfaction. I would definitely recommend Autonation to someone looking to buy or lease a car All the questions and doubts I had were answered to my satisfaction. I would definitely recommend Autonation to someone looking to buy or lease a car! More

Took jeep there twice now. Both times they failed to wash it. Forgot to reset oil light. Didnt provide rental last time when they kept it for almost a week and refused to shutt Both times they failed to wash it. Forgot to reset oil light. Didnt provide rental last time when they kept it for almost a week and refused to shuttle me back home. More

Justin and Jimmy did a awesome job taking care of my needs! Thank u both so much!! needs! Thank u both so much!! More

Seamless experience and Barry was great and very knowledgeable about the vehicle and it’s features. I live in NC was able to do everything online and vehicle was delivered to my door. knowledgeable about the vehicle and it’s features. I live in NC was able to do everything online and vehicle was delivered to my door. More

Great customer service answer all my questions during the service and returned my call promptly when completed. Would recommend the service advisor get a 5 out of a 5 for the great service. One of the few th service and returned my call promptly when completed. Would recommend the service advisor get a 5 out of a 5 for the great service. One of the few that could answer all your questions. More

Customer service is usually great with minimal wait time. The communication between client, service rep and technitian is typically good. Like everyone else, it does take a long time for parts to come in. As The communication between client, service rep and technitian is typically good. Like everyone else, it does take a long time for parts to come in. As long as your patient, this dealership and team will work very hard for you. More

Awesome! Very friendly and patient to work with! We told them what we wanted and they were able to make it happen! Very friendly and patient to work with! We told them what we wanted and they were able to make it happen! More

I purchased a used vehicle April 2nd the salesman ensured me it throughout some of point system inspection by Autonation. I heard the belts squeaking and of he told me no problem just have it in and I will t me it throughout some of point system inspection by Autonation. I heard the belts squeaking and of he told me no problem just have it in and I will them take care of that issue. I said, there’s no rush for the paperwork. As I was already approved by my credit union. The promise to take care of the issue. Fast forward less then 12 hours after the sell the check engine light comes on. I immediately email the salesman on Sunday April 3rd, to inform him. He emails back no problem, when you bring it in for the belts, they will take care of that. Now I receive a call from the dealership after taking the car. The car is missing the in-take duct or whatever it is which caused the check engine light to come on. That will be $700 and the belts need to be replaced and that will be $400. Plus we’re not sure but the belt pulleys maybe need to replaced. That will be additional on top of the other charges. I then reached out to Mr. Cameron Wright who sold me the car about the charges. He told me, he wasn’t in on that day would follow up when he returned to work. Upon his return, I was told Autonation wasn’t covering anything and the car was sold as is. Just Wow!!!!! O More

Excellent customer service very friendly and very good work. Thanks for the good work and kind customer support. work. Thanks for the good work and kind customer support. More

Kathy was excellent in seeing everything was handled properly and keeping me informed during the whole process. Went very smooth as an out of state buyer. properly and keeping me informed during the whole process. Went very smooth as an out of state buyer. More