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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,197 Reviews
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,197 reviews

September 04, 2021

Omar is very responsive and caring. Car was serviced in the time they promised, warranty service done at no cost to me. Very good, customer service More

by Miguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
September 04, 2021

Could not have been more pleased with the service and experience with your staff. I don’t normally like to deal with salesman. This was awesome! More

by little.jr1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam memeti Diego Ramírez
September 03, 2021

William was the epitome of professional and to the point. He made me feel valued and appreciated as a customer and even went the extra mile to ensure everything I needed was taken care of... More

by budacat_98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Godfretsen
September 03, 2021

This dealership has always done a great job for me on my Dodge Durango. The Service advisors do a great job. I will always take my car to them for service. More

by divz721bts66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
September 03, 2021

Satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied satisfied More

by susie0501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
September 01, 2021

Took Ram to get serviced (running hot) & diagnostic took 6 days. Once found problem said I needed to replace water pump & hose. This was not the problem! Took to another place (auto shop) & replaced the h More

by jamesd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinh
September 01, 2021

I’m disappointed in the fact I brought my 2021 Dodge Ram 1500 Limited in for a warranty issue and it took a week to get my vehicle back. My service representative, Vinh, was very helpful and actually went a More

by tcraze0200
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinh
August 31, 2021

My customer service representative and her team at Autonation Katy are awesome. Every time I call to make an appointment she makes it hassle free. More

by Lexus RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiuella Foreman
August 31, 2021

Excellent service, they helped me in every possible way, Jeffrey showed me all options and showed me everything we needed to know about the jeep. Would recommend to my friends and family More

by mmendez629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bynum
August 31, 2021

Very friendly and helpful staff. Had me in fast and didn't try to give me anything that I already didn't want or need. Would go back. More

by FrankD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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