AutoNation Chrysler Dodge Jeep Ram Katy

This dealership did right by me...everyone was very helpful and got me into a beautiful vehicle. Go see Daniel, Raheem or Carlos if you want excellent customer service! helpful and got me into a beautiful vehicle. Go see Daniel, Raheem or Carlos if you want excellent customer service! More

Took my 2018 RAM 2500 for ticking sounds and my service advisor (Buddie) was excellent. His follow up was thorough and was a complete professional. I highly recommend using his services. advisor (Buddie) was excellent. His follow up was thorough and was a complete professional. I highly recommend using his services. More

Diego was very helpful and responded to my requests in a timely manner. My service was fast and hassle free timely manner. My service was fast and hassle free More

Had my Grand Cherokee in for a bit of a fender bender and service - Joshua from collision and Buddy from service were both outstanding - well done! service - Joshua from collision and Buddy from service were both outstanding - well done! More

Good service and do what i need and they have good clients services thank you clients services thank you More

Let me start off by saying the people were nice. Got some repairs done, back door still squeaks. The driver side front wheel area is still making a knocking sound. So I really do not know what was repaired! repairs done, back door still squeaks. The driver side front wheel area is still making a knocking sound. So I really do not know what was repaired!! More

Absolutely abysmal experience. We show up for our appointment and he is not there. He has also not forwarded our info to anyone else. We only wanted to test drive 2 vehicles, but somehow it took them appointment and he is not there. He has also not forwarded our info to anyone else. We only wanted to test drive 2 vehicles, but somehow it took them over 8 and a half hours to do that and finish the paperwork. There was one sales associate jumping between multiple customers. After we were finally able to purchase our vehicle we noticed that there were no floor mats. The sales associate said that it was a mistake and he would order us replacement ones. We have still not received them almost 5 months later and no one will respond to our emails inquiring about them. The manager eventually came by to apologize and asked if there was anything they could do to make up for the horrible service. We asked what he thought would be fair compensation and he said there wasn't anything they could really do, so I don't know what the point of them asking that question was. More

Service was great! Thank you for helping me with my Jeep Aiuella! Very easy and smooth process. Aiuella! Very easy and smooth process. More

HAD GOOD RAPPORT WITH AGENT DIEGO. ALL WAS TAKEN CARE OF AS NEEDED AND DID NOT HAVE TO WAIT LONG. THIS WAS A PLUS. I WILL RETURN AGAIN AS NEEDED AND DID NOT HAVE TO WAIT LONG. THIS WAS A PLUS. I WILL RETURN AGAIN More