AutoNation Chrysler Dodge Jeep Ram Katy

What a great job, always kept me informed and a special tanks to Korey Austrie who took care of business. I highly recommend AutoNation Chrysler Dodge Jeep Ram Katy to anyone buying or needing service. tanks to Korey Austrie who took care of business. I highly recommend AutoNation Chrysler Dodge Jeep Ram Katy to anyone buying or needing service. Excellent all the way!!!! More

Service was quick and was completed before what was thought. Very personal service with someone that cared. thought. Very personal service with someone that cared. More

Great experience and very friendly staff who took the time to understand my needs and not pressure into a higher priced vehicle for the sales numbers. time to understand my needs and not pressure into a higher priced vehicle for the sales numbers. More

Very down to earth straight forward caring associates. They answered all questions that were asked. They answered all questions that were asked. More

Korey was very helpful and got me in and out pretty quick , great customer service, definitely will be going back. , great customer service, definitely will be going back. More

Korey was fantastic. He took care of all the problems my truck was having and then some. My Truck was waiting for me all clean and ready to roll. truck was having and then some. My Truck was waiting for me all clean and ready to roll. More

Simple oil change that was pre scheduled took 3 hours. At this dealership, you have to specifically ask them to clean the car. After asking 2 times and them having the car for 3 hours, the car was still not this dealership, you have to specifically ask them to clean the car. After asking 2 times and them having the car for 3 hours, the car was still not cleaned. Waiting room is completely filled with people waiting for their cars and the service center is full of employees on the phone or talking to each other. Customer service is not a priority at all. More

Don't bother making a service appointment. Scheduled a service appointment one week in advance and when I showed up I was told the appointment was only for a discussion with the service advisor and that I service appointment one week in advance and when I showed up I was told the appointment was only for a discussion with the service advisor and that I would have to leave my vehicle for them to diagnose sometime in the next 72 hours. I was having very minor issue with my mirror not functioning as it should. Who can give up their car for two days to diagnose a problem with the mirror? More

Very friendly, service advisor told me what else they recommended in servicing while it's here, and had it ready the same day recommended in servicing while it's here, and had it ready the same day More

I was pleased with the service I received. They tried their best to accommodate me. Upon pick up my vehicle was waiting for me. their best to accommodate me. Upon pick up my vehicle was waiting for me. More