AutoNation Chrysler Dodge Jeep Ram Katy

Your dealership went above and beyond to get the exact Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly to my wife at our house to complete the surprise. Cameron Wright provided over the top service and support to make sure everything worked out perfectly. This is our 3rd Jeep, and 3rd dealership. After your 5STAR service, your dealership will be recommended to all our friends and neighbors More

Avoid this dealership. Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior pro Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior protection). The extended warranty will be slipped into your deal and then when it's time to use it, nothing will be covered somehow. When you bring it for service days will pass without it being looked at and no communication to the customer. John Collings and Jimmy cuck should be removed from their management positions if there is no improvement. More

All those involved in the sale were fantastic. From sales to finance great service and courtesy From sales to finance great service and courtesy More

They are not honest people I would not go back to this dealership any more dealership any more More

Great experience the store really like to get the best price and offer for the customer and financial department is very helpful also. Overall is a great experience price and offer for the customer and financial department is very helpful also. Overall is a great experience More

Santiago was forthcoming, informed, and a joy to deal with. Great experience with finance also (shout out to Phyllis who found a lender that beat USAA's interest rate). Very fair trade in value for my BM with. Great experience with finance also (shout out to Phyllis who found a lender that beat USAA's interest rate). Very fair trade in value for my BMW, much better than the Austin and San Antonio dealers I talked to. Great experience, it was worth the drive from Austin! More

Had an easy and fast experience. The car was cleaned and filled with gas by the time we were done with finance. The car was cleaned and filled with gas by the time we were done with finance. More

Great service understanding and done in a timely matter. My needs are ment and always are done in a timely matter. My needs are ment and always are done in a timely matter. More

Do not buy used vehicles or extended warranties from this place. Their inspection process is a joke. 26 miles after our purchase, the rear main seal and valve cover gasket was leaking oil. And, the engine li place. Their inspection process is a joke. 26 miles after our purchase, the rear main seal and valve cover gasket was leaking oil. And, the engine light came on apparently not related to those problems. I was told the fuel tank needed to be replaced. Even though they sold us the warranty and all parts are listed as covered, we were denied coverage as they said it was a preexisting condition. Either I am the unluckiest person in the world or the vehicle should not have passed their supposedly rigorous inspection. They inspected it. They sold the warranty. Yet, no help at all on getting the warranty company to honor their contract. Here is a direct quote from their website regarding inspection of used vehicles: No Worries, We've Inspected It Thanks to a rigorous inspection process and a vehicle history report, rest assured that this vehicle is Worry-Free and ready for the open road ahead. So we know you'll love your AutoNation vehicle. What a joke!! I have bought 9 new vehicles from AutoNation dealerships and will not give them another cent. I hope this helps anyone looking to buy a vehicle. More