AutoNation Chrysler Dodge Jeep Ram Houston

Melissa was a great customer service rep. AutoNation needs to hire more people like her caring with a loving personality. Well I always go back AutoNation needs to hire more people like her caring with a loving personality. Well I always go back More

Love the dealership I have al ready bought to cars past 3 years so al ready have experience on this awesome dealership love it years so al ready have experience on this awesome dealership love it More

Nice service they let you take your time to take the best decision and very professional really happy with me new car. decision and very professional really happy with me new car. More

The service agent didn't take the time to review everything that was done to my vehicle. I didn't get the multi-point inspection. I had to request ut and the agent stated that everything was in the everything that was done to my vehicle. I didn't get the multi-point inspection. I had to request ut and the agent stated that everything was in the green when several things were not. The service agent Melissa was just trying to rush me away as if she really didn't want to be bothered. Also I now have a horrible smell in my vehicle that I now have to try to get out. More

the prices were too high and i found better prices in other dealerships so i don’t recommend this dealership to anybody other dealerships so i don’t recommend this dealership to anybody More

From the moment I spoke to Lesa at AutoNation I was sure my truck would be taken care of like I wanted. Juan Reyna checked to see about part availability and delivered the truck back to me at the time promi my truck would be taken care of like I wanted. Juan Reyna checked to see about part availability and delivered the truck back to me at the time promised. My truck looked great since it had been washed! Thanks AutoNation for a great experience. More

The best one could expect from an auto dealership! They purchased my 2017 Toyota Camry LE and gave me a very fair price. They purchased my 2017 Toyota Camry LE and gave me a very fair price. More

Uri has the best customer service skills, Auto Nation really cares about the customer and I truly appreciate it really cares about the customer and I truly appreciate it More

I got a $220 car wash after bringing in for a recall on passenger airbag. Had an airbag light on (obviously figured it was part of the recall issue) and was told it was my driver side airbag malfunction passenger airbag. Had an airbag light on (obviously figured it was part of the recall issue) and was told it was my driver side airbag malfunctioning. This was not part of the recall. The service manager stuck an iPad under the steering wheel for $189 to find this out. Was told the part was $1300 and labor $475. (30 minute job). Decided to take it somewhere else where they did a free check and found out it was my driver side seat sensor causing the problem. $16 part I can order on line and replace myself. Get a second prognosis somewhere else if it looks fishy. Or, don’t take your vehicle there at all. I sure won’t! Oh, and another $30 for shop costs. But, they did wash my Jeep. More

Excellent customer service. Make sure to ask for Juan as your service advisor. And if you work in the TMC, it is a great bonus to have an excellent dealership next to your work Make sure to ask for Juan as your service advisor. And if you work in the TMC, it is a great bonus to have an excellent dealership next to your work place. More