AutoNation Chrysler Dodge Jeep Ram Houston

I had the absolute worst experience one can have at this dealership. I have visited this location before and had similar issues. I tried to give the sales associate Yuri a second chance when obviously she d dealership. I have visited this location before and had similar issues. I tried to give the sales associate Yuri a second chance when obviously she didn't deserve one. She was rude, rushing, condescending, and unprofessional. She even continuously said my name wrong after I corrected her and then had the audacity to ask if it was spelled right. For every update about my vehicle I had to call first, there was no efficient coordination, communication, or itemization of the prices to fix my vehicle on the totals. Even the technicians here were rude and barely gave me time to get my things out of my vehicle before leaving it. Yuri's partner was helpful and professional about everything to the best of her abilities and I truly appreciate that. I specifically got the bare minimum fixed so that I could go to another dealership that values my time, and is transparent with their charges and intentions. I would rather pay 5 times what they charged than ever go here again. Maybe other sales associates are more helpful, but the last two visits ruined my entire AutoNation experience for me and I will ensure to tell everyone not to go there; and if they absolutely must, to ask for ANYONE but Yuri More

Good people and very clean place salesperson very polite and friendly finance a lot of help and friendly finance a lot of help More

Great experience great people will purchase there again thank you they are open and honest. Thank you thank you they are open and honest. Thank you More

Was very responsive and had the vehicle I was looking for. Quick to call me back and set up an appointment for me to test drive. They were not pushy and was a great experience. for. Quick to call me back and set up an appointment for me to test drive. They were not pushy and was a great experience. More

My experience with AutoNation has been wonderful and my salesman, Auerilio has been Amazing! I would reccomend this dealership to everyone! salesman, Auerilio has been Amazing! I would reccomend this dealership to everyone! More

Great place to shop if looking for a new auto. Excellent service from everyone would definitely come back in the future. Excellent service from everyone would definitely come back in the future. More

Kevin was perfect but for the money I spent they didn't fix the recall are diagnose my air bag warning light I won't ever use the shop there again, Kevin and the lady was professional but the shop left my fix the recall are diagnose my air bag warning light I won't ever use the shop there again, Kevin and the lady was professional but the shop left my truck dirty on the inside and out More

I received excellent service for my Grand Cherokee. The Service Department is great and helpful. The Service Department is great and helpful. More

I had done the first service and the whole experience was good. I will go back there for all my service needs. good. I will go back there for all my service needs. More

Finally a service writer who listen, laughs, detailed, & compassionate. Yuri Molina is the person for me. compassionate. Yuri Molina is the person for me. More