AutoNation Chrysler Dodge Jeep Ram Houston

Took my Jeep in for a warranty repair. Kevin was my service advisor. Everything went well, Kevin was very communicative and transparent. My only concern is the convenience of shuttle serv Kevin was my service advisor. Everything went well, Kevin was very communicative and transparent. My only concern is the convenience of shuttle service. It seems like you offer but really don’t want to. More

Awesome just awesome very friendly help me how and every way possible great Service great way possible great Service great More

For the past 04 years I have received professional services and treatment from Auto Nation on the South Loop in Houston, Texas. services and treatment from Auto Nation on the South Loop in Houston, Texas. More

Excellent customer service! The staff is always courteous and helpful. I highly recommend AutoNation for your next service. The staff is always courteous and helpful. I highly recommend AutoNation for your next service. More

THEIR SERVICE IS TOP NOTCH! I have brought my jeep here before and always great service! Fast, courteous complete service. I have brought my jeep here before and always great service! Fast, courteous complete service. More

I had called the previous day for an issue with the washer on my 2013 Ram. Kevin was able to get me in the following morning to replace the washer pump. When I arrived I was greeted by pleasant attitud washer on my 2013 Ram. Kevin was able to get me in the following morning to replace the washer pump. When I arrived I was greeted by pleasant attitudes. I was given a hot cup of coffee and kept updated on the repairs. Kevin found ways to save me money on the cost of the repairs (at this time of year that is a huge blessing). I was walked out to my truck to make sure I was satisfied with the repair. I’ve always had great service no matter which DCJR I’ve visited. Highly recommended More

It was a pleasant place to wait for my vehicle to be repaired. The service agent was very nice and made sure my vehicle was taken care of repaired. The service agent was very nice and made sure my vehicle was taken care of More

Fast And polite service on every visit. Clean & welcoming waiting area. Service done right on first visit. Clean & welcoming waiting area. Service done right on first visit. More

Always great customer service! Staff is super nice and super helpful. Definitely recommend to others Staff is super nice and super helpful. Definitely recommend to others More

I had the absolute worst experience one can have at this dealership. I have visited this location before and had similar issues. I tried to give the sales associate Yuri a second chance when obviously she d dealership. I have visited this location before and had similar issues. I tried to give the sales associate Yuri a second chance when obviously she didn't deserve one. She was rude, rushing, condescending, and unprofessional. She even continuously said my name wrong after I corrected her and then had the audacity to ask if it was spelled right. For every update about my vehicle I had to call first, there was no efficient coordination, communication, or itemization of the prices to fix my vehicle on the totals. Even the technicians here were rude and barely gave me time to get my things out of my vehicle before leaving it. Yuri's partner was helpful and professional about everything to the best of her abilities and I truly appreciate that. I specifically got the bare minimum fixed so that I could go to another dealership that values my time, and is transparent with their charges and intentions. I would rather pay 5 times what they charged than ever go here again. Maybe other sales associates are more helpful, but the last two visits ruined my entire AutoNation experience for me and I will ensure to tell everyone not to go there; and if they absolutely must, to ask for ANYONE but Yuri More