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AutoNation Chrysler Dodge Jeep Ram Houston

Houston, TX

4.6
617 Reviews
AutoNation Chrysler Dodge Jeep Ram Houston is the premier destination for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new CDJR vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Houston has it all. Visit our website to learn more, and schedule a test drive today!
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1515 South Loop W

Houston, TX

77054

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Showing 617 reviews

May 13, 2023

Salesman was great, however they ran my credit 8 times! I went on a Saturday and had an issue with my preapproved bank having internet issues, they ran my credit 4 times. Went back on Monday after verifyin More

by macdonald7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
wright, cameron
May 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-7825. We hope to hear from you.

May 19, 2023 -

macdonald7 responded

Thank you for your reply. After numerous attempts to contact the General Manager at the phone number you provided - no operator answers the phone - he was unable to help me as this is not the dealership I purchased my vehicle at. He stated that my credit should not have been run 8 times, and suggested I phone the Finance Manager at the Katy dealership where I purchased my car. Numerous attempts to contact the Finance Manager have been unsuccessful. This is what purchasing a car has come down to, low expectation of any type of customer service or appreciation.

May 12, 2023

Manager needs to be more involved making experience more memorable for customers. Assisting his team more. More

by Angiebeeks1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Adams
May 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Always a good experience. Juan had me squared away from dropping the vehicle off, to keeping me in the loop about service and through the pickup of vehicle after completion. More

by Uakpaffiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2023

There are two people there that are not always friendly nor seen to want to work with us. And we bring vans and a jeep all the time. More

by pastorwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (713) 489-7825 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 08, 2023

Thank you for your excellent service provided. This team is the best can't ask for more More

by asford04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Albert
May 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Repair shop could not return my vehicle on the same day and I had to uber until I got my car back. Dealership gave me a decent discount which made up for uber and inconvenience. Thank you More

by Juana Banda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 05, 2023

Great experience with Robin and Melissa. Had a great shuttle service that drove me back to and from work while service was being done instead of sitting and waiting. Overall great experience More

by adurgam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Melissa
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 04, 2023

They are GREAT! !! And Melissa is the BEST!! Always so helpful and her communication skills are AWESOME!! More

by Irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MELISSA
May 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Irene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Great place to get a vehicle, they try there to help you reach you goal and dream to come true.... Thanks More

by Markcrooms11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Savage
May 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

My appointment was for 10am but my vehicle was not ready as promised it took 3 hours for a simple oil change. I was told it would take a little over a hour. More

by Tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor was good just a little disappointed about the work. Also they gave him the wrong truck so I had to wait another 20 minutes for my truck.
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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