Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Amazing staff, professional, knowledgeable Reliable, punctual, happy place to go for anything jeep related! LOVE my Jeep, love this dealership. Thank you. punctual, happy place to go for anything jeep related! LOVE my Jeep, love this dealership. Thank you. More

Made appt. a month ago told service center the problem visor clip broken Got to the appt. They did not have the part it is back ordered I am under warranty now a month ago told service center the problem visor clip broken Got to the appt. They did not have the part it is back ordered I am under warranty now but when part comes in who knows what will happen Said they would check at other dealers in the area have not heard back yet Very disappointed More

Is such a great dealership, me and my family have always been so satisfied with our service and cars purchased through autonation been so satisfied with our service and cars purchased through autonation More

I had an issue with my Vehicle and worked with Shane who was attentive, honest and very communicative during the repair process. He reached out to me when he stated he would and called back quickly when i l was attentive, honest and very communicative during the repair process. He reached out to me when he stated he would and called back quickly when i left messages. He explained every step of the process and repair. Shane is an asset to your company. More

Easily set up a routine service for my JGC using the online appointment scheduler and was in and out with all work done within an hour. Service advisor, Cassandra, was great to work with and kept me upd online appointment scheduler and was in and out with all work done within an hour. Service advisor, Cassandra, was great to work with and kept me updated during the wait. Excellent overall experience and received exactly the service work requested. I highly recommend using AutoNation HHI for service needs. More

Had a 11c o"clock Appointment. Brought my Gladiator in for a oil change. Brought it in at 10:30 AM and 2 1/2 hours later got it back!!!! Waited the whole time. Not very Effici Brought my Gladiator in for a oil change. Brought it in at 10:30 AM and 2 1/2 hours later got it back!!!! Waited the whole time. Not very Efficient More

They were fast and just friendly. They always sends me coupon which I love to Save. They always sends me coupon which I love to Save. More

I was in your dealership last week for an oil change and tire rotation. I struggled to connect with the on-site team by phone as I called the number listed on your web site which connected me with someone a tire rotation. I struggled to connect with the on-site team by phone as I called the number listed on your web site which connected me with someone at a call center. For the second time the call center folks scheduled me for service somewhere other than HH, (which I requested). The first time I used the call center, a few months back, they scheduled me for service in Birmingham, AL, last week they scheduled me for service in Louisville, KY. I never got the promised conformation e-mail from the call center rep, so I called the dealership. It is difficult to connect by phone with a live person in service. I eventually called sales and asked for a transfer to service. The person that answered in sales was very helpful and said, "you need Sarah". I was transferred to Sarah who took great care of me, she got me in for an oil change that day and kept me posted as I waited in your lobby (and had a hot dog :)). I was particularly grateful for Justin giving me some of his time as I popped my head in his office for a technical question (recommended operating oil psi?), he is always helpful and gives me a well thought out answer, not just a "knee jerk". Nice job Sarah and Justin. More

Sarah is a great customer service rep. She kept me informed of all updates on service of my jeep She kept me informed of all updates on service of my jeep More

I came in for oil change and general check-up without ab appointment. The young lady at the Service desk took my information and assured me that the work could be done in about an hour. She made sure I w appointment. The young lady at the Service desk took my information and assured me that the work could be done in about an hour. She made sure I was comfortable in the show room area and popped out a couple of times with a progress report. Her estimate of the time required was right on even with my remembering along the way that a fog light was burned out. She was most helpful and a courteous host. Dale Peters More