Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Service department was very good.Vehicle was completed Service department was very good. Vehicle was completed as promised . Oil change and filter. Did not receive a multi check list as I have received f Service department was very good. Vehicle was completed as promised . Oil change and filter. Did not receive a multi check list as I have received from other dealerships. More

The service department was great. Especially Shiloh. Very accommodating and explained everything very well. Thanks guys :) accommodating and explained everything very well. Thanks guys :) More

My recent oil change and tire rotation was a very pleasant experience. From the timely appoint, quick service and everyone I spoke with were friendly and helpful! Enjoyed a cup of coffee in the com pleasant experience. From the timely appoint, quick service and everyone I spoke with were friendly and helpful! Enjoyed a cup of coffee in the comfortable showroom while waiting for the completion of my service appointment. More

Provides service beyond expectations. I've moved around the local area, and had decent service at Beaufort, and terrible, slow, non-communicative service in Savannah. Never going anywhere but Hardeeville the local area, and had decent service at Beaufort, and terrible, slow, non-communicative service in Savannah. Never going anywhere but Hardeeville again with my Jeep. Fought hard to get things covered (PROPERLY) under warranty and kept going until my higher mileage Cherokee works 100%. Very happy. More

After determining the problem on one visit, I returned for the repair. The wait was very reasonable. The irritating noise is gone which is great. Always enjoy going for a walk while I wait for my car. The for the repair. The wait was very reasonable. The irritating noise is gone which is great. Always enjoy going for a walk while I wait for my car. Then I can enjoy a cafe mocha and read. More

I requested that the air pressure in the tires be checked... They were not... The rear tires had 31# and the front had 34 and 33... Those pressures are according to the cars meter... checked... They were not... The rear tires had 31# and the front had 34 and 33... Those pressures are according to the cars meter... More

Jeep had my brand new Jeep Wrangler (got it in June 2021) from November 12 and needed a part. The part finally came in 6 weeks later. Took the car home and turned around 3 miles later with it in worse cond from November 12 and needed a part. The part finally came in 6 weeks later. Took the car home and turned around 3 miles later with it in worse condition than when I brought it in. Picked it up on Friday and returned it right back and now it is Tuesday and no response from the service department as to what is wrong. I have tried calling multiple times and no answer from the service department. Also, told them I needed a 4-wheel vehicle to take to the mountains for Christmas but no real help there either - from them or their rental agency (Hertz). They don't even seem to want to help. They have had my Jeep now for nearly 7 weeks and it is no closer to being fixed. Between Jeep and Hertz their rental company, no one seems to want to go above and beyond to make things right. I will NEVER purchase a car from this dealership or Autonation unless they can step it up. More

Very hard to reach the person i requested.After Very hard to reach the person i requested. After initial repairs were done the radio and heater had a problem, should have been fixed the first t Very hard to reach the person i requested. After initial repairs were done the radio and heater had a problem, should have been fixed the first time. I had to return to have that taken care of, but Shilo helped and i had no cost except my time and Gas to go back and forth. Timothy Marcella . More

I have been dealing with Peacock Chrysler for 3 years. It all started with Harry Jones. He spent 6 or 7 hours showing me how the Chrysler Pacifica works. Janet Bedell was my first service consultant. Shiloh all started with Harry Jones. He spent 6 or 7 hours showing me how the Chrysler Pacifica works. Janet Bedell was my first service consultant. Shiloh Rudd is always very helpful. Justin Ring the service manager is always available to help. When I made my first visit to the new management team, Scott the general manager introduced himself. He let me know that he was available if needed. All of the folks mentioned deserve five stars. More

Everything was ok but they never inflated the tires when they supposed to have rotated them. (not sure that actually happened) they supposed to have rotated them. (not sure that actually happened) More