Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Friendly and courteous staff. Throughly went thru my jeep and made sure everything was 100% while keeping me informed and made sure everything was 100% while keeping me informed More

Since transitioning to AutoNation, trying to get in touch with someone in the Service Department in nearly impossible. We tried to schedule a service appointment online but there were no openings showing fo with someone in the Service Department in nearly impossible. We tried to schedule a service appointment online but there were no openings showing for a month, I called and left several messages and no one returned my call. Finally, my husband had to go by the dealership to request an appointment in person which was still two weeks out. When we took our Jeep in for the appointment, again, could not get anyone to answer when we called to see when the vehicle would be ready. Left voice messages and no response. Only way we could get direct to service was to call the Sales Dept, New Vehicles and ask to be transferred - they answer their phone! Shiloh in service is very nice and always pleasant to work with. The dealership has got to get a better system for communicating with customers and being responsive to calls. More

Fantastic Business Team & Sales Staff with the most efficient Service Department around. They are friendly, responsive and extremely knowledgeable top to bottom; front to back. efficient Service Department around. They are friendly, responsive and extremely knowledgeable top to bottom; front to back. More

My experience with doge has been great. From the purchase of my vehicle to the service of my vehicle. The staff is very knowledgeable and helpful. of my vehicle to the service of my vehicle. The staff is very knowledgeable and helpful. More

Had a service issue for my 2008 ram. Counter rep. Was pretty new to the position and had communication difficulties with the auto service techs. There was mis communication and no follow up until my vehi pretty new to the position and had communication difficulties with the auto service techs. There was mis communication and no follow up until my vehicle was done only to find out no repairs were done. After this discovery my service rep. Watched to see work was done on my ram. The issue of the tpms light still being on has not been fixed. I have been told next time I am in the area just bring it in and it will be ra addressed. Have used this service dept. For years and will still keep using them. Usually everything is great. More

We have dealt with this dealership for 10 years and have no plans to go elsewhere. Very satisfied. no plans to go elsewhere. Very satisfied. More

Great experience having my ‘21 Jeep Grand Cherokee serviced. Quick in and out. My only complaint is that you can’t call anyone…it’s all online which is fine unless you have a question. serviced. Quick in and out. My only complaint is that you can’t call anyone…it’s all online which is fine unless you have a question. More

Easy to schedule an appointment, service personnel are very accommodating and explain everything before and after the service. very accommodating and explain everything before and after the service. More

very courteous and professional customer service, timely service and repairs. sanitary and clean facility. part department provide outstanding service. service and repairs. sanitary and clean facility. part department provide outstanding service. More

This was my first service visit since the change to auto nation. I was glad to see that Justin is still the service manager. They took good care of me and answered all of my questions. nation. I was glad to see that Justin is still the service manager. They took good care of me and answered all of my questions. More