Hilton Head Chrysler Jeep Dodge Fiat - Service Center
Hardeeville, SC
506 Reviews of Hilton Head Chrysler Jeep Dodge Fiat - Service Center
When you show up and the first thing the service guy says is "Oh you just squeaked in on the warranty" and then pushes away your 7/70000 premium paperwork - why would you come back - then we you do appt onl is "Oh you just squeaked in on the warranty" and then pushes away your 7/70000 premium paperwork - why would you come back - then we you do appt online and include the warranty issue plus the oil change and tire rotation and they don't do - really - again why would I go back. Not impressed - you ever get the feeling the man talks down to you because your a woman = yep that's how I felt. Trying the Georgia dealership as Auto Nation is terrible. By the way the electrical issue with auto play wasn't fixed with the battery changed - still there. I also had to call multiple times over two days on status - no called me until it was done after my multiple calls on second day near end of day. More
Service was performed as scheduled. I received a number of calls explaining what work was required, the process of verifying coverage under the extended warranty and expected completion I received a number of calls explaining what work was required, the process of verifying coverage under the extended warranty and expected completion time. More
My car issues occurred overnight and as a result left me totally without transportation at a very difficult time. Shane and Kim were absolutely wonderful in aiding me the very next day...from finding my car totally without transportation at a very difficult time. Shane and Kim were absolutely wonderful in aiding me the very next day...from finding my car on the lot when the tow truck driver did not identify my key; working me into the schedule; completing the repair in record time(in spite of having very busy service day); contacting both me and my husband as too the progress of repair work. The service team is very professional and courteous. They definitely went above and beyond!!!! More
Very convenient and swift assistance with booking, warm reception at check-in. Service was performed quickly and I was contacted when the work was completed. Kimberly went the extra mile. Wonderful servic reception at check-in. Service was performed quickly and I was contacted when the work was completed. Kimberly went the extra mile. Wonderful service. More
I was very pleased with everything; however, I did not appreciate the dealership doing auto enrollment in Sirius radio. I wondered why the radio was turned on when I got in and started the vehicle. All appreciate the dealership doing auto enrollment in Sirius radio. I wondered why the radio was turned on when I got in and started the vehicle. All good for now, I contacted Sirius and believe I have it cancelled. More