AutoNation Chrysler Dodge Jeep Ram Canon City

New car Let’s just say’ you might think you give them a chance or try, there’s a reason they have the WORST REPUTATION!!!! I thought ehh I always will give ev Let’s just say’ you might think you give them a chance or try, there’s a reason they have the WORST REPUTATION!!!! I thought ehh I always will give everyone a chance. WRONG!!! They earned their most disgraceful reputation because they keep repeating the process! I am a disabled Veteran, that traded in a vehicle that was 2 years old with 8000 cash. After 6 hours I walked out blindly satisfied. I was told after I signed all paperwork, that more was needed, I had to accept on the contract the extended warranty and Gap insurance even though before I left I made sure my insurance was dropped on my trade in and my new car was covered WITH GAP INSURANCE!!! After my return to the dealership I was informed I had to keep both or my loan would not be covered, my loan was dependent on this additional warranty, if I declined the loan company would decline my loan. End of story...not a chance, fast forward 6 months. I am excited and on my way to use my VA loan for my first mortgage. I had worked hard to improve my credit after my disability, I am 100% disabled, the battle was long but I did it! I was set to close on my new home, gave notice to my landlord, this was a sure bet. NOT! After carful review of my credit I had obtain 2 late fees on a vehicle I had traded in 6 months ago, I was denied, I had no here to go, I would become homeless! Unless the dealership could clarify this with the loan office, I was told It could get pushed thru, it was hopeful. Surely they took possession, I did not have the car when the late fees occurred. Well that noble, gentlemen call the GM, we all know him. Well that GM refused, it was not their fault, no way! He went beyond trying to right his wrong, he called that Veteran up and berated her over the phone, threatening her. It’s not polite to put the words of this character on this page, it’s a shame the owner does not know of his performance, this is why they have the reputation they do, they earned it on their despicable merit. The GM even went as far as to threaten me, called me names, and tried to tell me my disability was a lie! Go figure that. I almost lost my chance at home ownership and you can bet when I get the answer on this, I will go to the news, and spread the gospel word about the rude, sexist GM, the disrespect and vile words will not go unnoticed. I have filed an official complaint with the loan company and I I’ll not stop there. My next stop is the DA for the state, the BBB and on we go. This is the wrong he had a chance to fix, and mister GM decided to NOT!!! It is not over, I will be heard, and I hope everyone I tell can hear the anguish in my testimony. What’s ironic, everyone I have spoken to already has their own City Auto Plaza horrors, same management, different day. Thank you for giving me this opportunity, Denver here I come. They only get one star that is not even earned. More

Fantastic Service!!! From Sales and Service, to the GM Great dealership and wonderful staff. Our sales rep Dennis was great to work with, explained everything as necessary and was willing to work with us t Great dealership and wonderful staff. Our sales rep Dennis was great to work with, explained everything as necessary and was willing to work with us to get a deal done. No pressure whatsoever during the process. Each and every question I had was answered promptly and genuinely by the service department. Couldn't have asked for a better experience. More

Worst dealership ever From the minute I walked in there nobody wanted to help me I finally found somebody to help me and then when they found me where I found them I mean t From the minute I walked in there nobody wanted to help me I finally found somebody to help me and then when they found me where I found them I mean they sold me a truck that wouldn’t work for what I needed set it had trailer brakes it didn’t have trailer brakes the airbag light was going off within an hour of owning the truck tried to take it back they said I’m stuck with it I ended up letting the bank repossessed it that’s how bad the deal was the worst experience I’ve ever had my life and I bought several cars I wouldn’t recommend him to anyone if you do buy from them good luck and you will be sorry you bought from them More

Very poor service We have taken our 2014 Ram in for alignment 4 times this year. Each time our steering wheel would slowly go out of align. Each trip back in they claim We have taken our 2014 Ram in for alignment 4 times this year. Each time our steering wheel would slowly go out of align. Each trip back in they claimed they would loctite the adjustment bolts. They never did and a few weeks later the steering wheel would go out of alignment. Last trip in the alignment rack was out of service so they adjusted the toe in and said the truck was ready. Drive away from the dealer and steering wheel was still out of alignment. Tried calling the general manager 2 weeks ago left a message and no call back. Apparently they don’t care about customer service. With 7500 miles on our new tires they are worn out due to improper alignments. Took the truck into Big O tire in Canon for an alignment. The tech adjusted the alignment and loctited the adjuster clamp bolts. Common problem on Ram trucks. Truck finally drives straight again. You would think a Dodge dealer would perform better service on their own trucks than an independent garage. More

Amazing experience I got the opportunity to work with Cameron on purchasing my new vehicle. Great, easy experience. Couldn’t have asked for better service thank you I got the opportunity to work with Cameron on purchasing my new vehicle. Great, easy experience. Couldn’t have asked for better service thank you More

Very Relaxed atmosphere Very helpful very informative, please to do business with Josh. Lots of knowledge on Dodge Journey, great price, very friendly, no hassle deal. Also m Very helpful very informative, please to do business with Josh. Lots of knowledge on Dodge Journey, great price, very friendly, no hassle deal. Also manager shane was extremely nice! More

Travis was and is an amazing person as well as a salesman. I did not know I was looking at Jeeps until I went there for a Free lunch. They had prizes in a few of their vehicles and I was looking at the contro I did not know I was looking at Jeeps until I went there for a Free lunch. They had prizes in a few of their vehicles and I was looking at the control areas. I went to ask about the Trucks and then took a test drive in a Jeep Cherokee. It was a wonderful experience. I asked Travis to show me the next level down and ended up with a Bronco (yay!!!) Orange Jeep Compass. I named her Ginger. The dealership is so terrific. I am not a "Techy" Granny and so every time I pull in and ask questions they not only answer my questions but instruct me on how to do it myself. They are all so patient. Thank You ALL, Doris More

Trusth worthy dealership. Everything you're looking for! City Auto Plaza is an A+ dealership! We can not recommend city auto plaza enough! My husband and I are a young married couple with children. We City Auto Plaza is an A+ dealership! We can not recommend city auto plaza enough! My husband and I are a young married couple with children. We didn't have very good credit or lack there of. We really didn't think it was possible for us to purchase a vehicle, although we were in great need because our current vehicle was falling apart. Does this sound like you? Great news! City Auto Plaza made it possible for us to walk out with the car of our dreams! That's right. And they can help you too! The entire staff was incredibly helpful friendly and they made us feel comfortable and at ease in what can easily be a stressful situation Travis Mark, a fantastic salesman, sat down with us and really went the extra mile to understand what we can afford and helped us understand our options. He also helped with our children during the purchase process and helped us feel stress free. The staff at City auto Plaza stayed with us after hours until 11:00 pm. They went above and beyond to meet our needs. The sales manager was extremely knowledgable and helped us get down to a payment we could afford. We got the deal of the century and we could not be more happy with our vehicle Johnathan, in financing, was quick and efficient and was eager to answer all of our questions. He went to bat for us with the bank and got us a better deal than we originally signed for. After we purchased the car, they have taken care of all of our needs, with an excellent repair shop, with details and anything we had noticed sense driving the car off the lot! City Auto Plaza completely changed my opinion of car dealerships and the car buying process. Weve had many bad experiences in the past and City Auto Plaza changed that all around for us. We are forever greatful to ALL of the staff we got the pleasure of working with. They are truly dedicated to making life long customers and their service shows it! Head in to City Auto Plaza today! The car of your dreams is waiting and it is possible! I am a real customer and this is a real testimonial More

Freaking Amazing I was in a very sketchy situation with getting into a new vehicle and out of another one, being young and not sure how to go about things, I went in t I was in a very sketchy situation with getting into a new vehicle and out of another one, being young and not sure how to go about things, I went in to see if they would be able to help me and I was extremely welcomed. Josh and Johnathan were absolutely amazing!! More

VERY POOR BODY SHOP SERVICE Begin here: 2 different vehicles two different times i have used the " body shop" both times they jad my vehicle 30 + days. Dave Purcell the body shop Begin here: 2 different vehicles two different times i have used the " body shop" both times they jad my vehicle 30 + days. Dave Purcell the body shop manager very vEry very RUDE failed to contact us at ANY POINT for updates on repair status. All we have gotten ls excuses and misguided its some ones elses fault i cant do my job.......had enough contacting the parent company as well as corporate. More