AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center
Bellevue, WA
386 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center
My suggestion is never at all cost use there service department for anything. i have no clue if they do good work but what i can tell you is they are a joke. i had an appointment and dropped off my vehi department for anything. i have no clue if they do good work but what i can tell you is they are a joke. i had an appointment and dropped off my vehicle for warranty work on a Saturday that i bought from AutoNation Honda in Renton where i was treated very well and i would recommend. i did not here anything back from them so i started calling them on the following Tuesday multiple times leaving messages unable to talk to anyone in the service department as they use and offsite answering service. When i finally was able to talk to someone in the service department they told me i never dropped of my vehicle. i had to drive to there location where i found my vehicle where i received basically a generic apology and was told i would receive a call back from the service department at the latest the next day. No 5 days later i have not received a call back from anyone and have again left multiple messages with no response. Again i will need to drive to there location to see what is going on (64 miles round trip) I WILL NEVER USE THIS LOCATION AGAIN) save yourself the frustration!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
I love AutoNation CDJR Bellevue and their service department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. department. I've always been treated very well by the service advisors and my 2 Wranglers and 1 Gladiator have received top-notch work by the techs. More
Auto Nation Jeep Bellevue. .. if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them .. if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have said during tire change that they will honor tire rotation... all of sudden today they said they dont do that ever..... done with this dealship .... 01/05/2022 Review 11:42 AM This place is really don't give crap about there customer. I reached out 6 times, 4 times I kept VM but no one responded. I had done the windshield change on Dec 12 but since then my lane sensing and forward collusion has stopped working. Even after so many calls no one responded I ended up going on there FB and messaged there someone there did responded but it was 2 hours back and no one has yet responded 11:42 AM 11/28/2022 Review Tried reaching out to GM on 11/28/2022 was on hold for 15 min then line got cut... if I press sales number it goes through and they tried to transfer but has not worked. Ill request to talk to GM when I'm there on Dec 12 or they can reach out to me on my number; which can be derived from appointment which was scheduled on 11/23 8:00 AM or One which is scheduled for 12/12 10 AM Original Review How ridiculous it is to get on schedule for windshield, oil and tire rotation three week in advance and then when you reach dealership service person says we can only give you quote for windshield today. Is that a joke? Who schedules a time 3 weeks in advance at 8.00 AM on bla date and only gets quote for windshield. Ruined entire Thanksgiving weekend because of this. Finally ended up getting schedule of dec 12 Im not blaming anyone but hope autonation improves on these kind of things More
They’re very helpful, and went out of their way to help me with returning my rental car. They repaired everything well, and I had no problems on the way home. Thank you very much! me with returning my rental car. They repaired everything well, and I had no problems on the way home. Thank you very much! More