AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Came in for the quick lube service. Was greeted promptly and friendly. Job was finished in 45 minutes. Thank you Was greeted promptly and friendly. Job was finished in 45 minutes. Thank you More

They made sure to expedite my radiator replacement And got me all taken care of which I appreciate! got me all taken care of which I appreciate! More

Great service & response to all questions. Thanks to Luis for his support & fixing all issues . Thanks to Luis for his support & fixing all issues . More

Auto Nation Jeep Bellevue. .. if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them .. if you do any business with this place be very attentive what they say and do... they are the worst in our area... here are my issues with them 12/29/2023 Dont ever come to this place.... I had changed the tire from this place... been doing oil change for whole time i had jeep... they supposed to have said during tire change that they will honor tire rotation... all of sudden today they said they dont do that ever..... done with this dealship .... 01/05/2022 Review 11:42 AM This place is really don't give crap about there customer. I reached out 6 times, 4 times I kept VM but no one responded. I had done the windshield change on Dec 12 but since then my lane sensing and forward collusion has stopped working. Even after so many calls no one responded I ended up going on there FB and messaged there someone there did responded but it was 2 hours back and no one has yet responded 11:42 AM 11/28/2022 Review Tried reaching out to GM on 11/28/2022 was on hold for 15 min then line got cut... if I press sales number it goes through and they tried to transfer but has not worked. Ill request to talk to GM when I'm there on Dec 12 or they can reach out to me on my number; which can be derived from appointment which was scheduled on 11/23 8:00 AM or One which is scheduled for 12/12 10 AM Original Review How ridiculous it is to get on schedule for windshield, oil and tire rotation three week in advance and then when you reach dealership service person says we can only give you quote for windshield today. Is that a joke? Who schedules a time 3 weeks in advance at 8.00 AM on bla date and only gets quote for windshield. Ruined entire Thanksgiving weekend because of this. Finally ended up getting schedule of dec 12 Im not blaming anyone but hope autonation improves on these kind of things More

Marcelino was super quick on ordering the pats my car need it and did not take long on installing them. need it and did not take long on installing them. More

They’re very helpful, and went out of their way to help me with returning my rental car. They repaired everything well, and I had no problems on the way home. Thank you very much! me with returning my rental car. They repaired everything well, and I had no problems on the way home. Thank you very much! More

Exelente servicio. Muy amable les doy un 100. % un buen servicio y amabilidad sobretodo respuestas seguras y ambiente agradable. Muy amable les doy un 100. % un buen servicio y amabilidad sobretodo respuestas seguras y ambiente agradable. More

Made appointment at 10:15am Saturday for oil change waiting onsite. It took 3.5 hours to complete. Got radio problem, asked to just reset power from it, hoping it will "fix" that obviously low quali waiting onsite. It took 3.5 hours to complete. Got radio problem, asked to just reset power from it, hoping it will "fix" that obviously low quality part, -no go. Instead, offered to bring car back for $235 troubleshooting, possibly $500-$600+ dollars (estimate) to replace. Will try to avoid More

I have bought four cars here ant the Bellevue location over the past ten years, and I take them here for service. The service staff has changed frequently during this time. The staff that was effective an over the past ten years, and I take them here for service. The service staff has changed frequently during this time. The staff that was effective and worked toward the customer’s benefit are always the ones you don’t want to see go. Recently, restoration has been made to the dealership. One change I noticed was no red, blue, green team. I like this. As long as you have an appointment and are being helped, or a customer representative is asking you if you need help at anytime of your visit, that’s the most important to me. And this service department meets those expectations for me as a customer. During my last visit, I received a text of the dirty air cabin filter from my vehicle, which must be a new procedure because I’ve never received picture texts from a service rep during prior visits. I was expecting that service rep to come talk to me about replacing it, but after a some time I noticed my vehicle sitting in a parking space outside the service bay. I enquired about my vehicle with another service rep and found that my vehicle was ready to go. This service rep helped me check out. At that point I didn’t question why the original service rep didn’t come talk to me or offered to check me out. At the time I noticed they were busy with another customer. There could have been other circumstances too, that I don’t have knowledge of. Thank you Marcelino for stepping up and helping me. Thank you for your card. You helped me with my last visit and I will be sure to ask for you for future visits. More

Terrible customer service. Slow service, I decided to give them a second chance but definitely the service department need some customer service skills, same experience both ti Slow service, I decided to give them a second chance but definitely the service department need some customer service skills, same experience both times I have been there. Never waited so long for an oil change. More