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AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Bellevue, WA

4.3
376 Reviews

376 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

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February 02, 2022

Service department provided excellent service, they were helpful, courteous and efficient. I am very happy with the staff there. More

by psugamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service employee.
Feb 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 30, 2022

Chris Ridder was 5 star, 2 week Project on 2011 Grand Cherokee and problems getting warranty approval. Your Phone service is horrible, I could not get through the switchboard for hours, gave up twice. More

by hewshouse
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ridder
Feb 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi. We appreciate you taking the time to leave us a response! We hope you are willing to give us another chance. Please reach out to us at (425) 243-5202 so we can work towards a resolution. We hope to hear from you soon.

January 28, 2022

I called them for an oil change, they were very quick and helpful, even with the computers running slow, was in an out in less than 2 hours, Very nice and helpful More

by Dchgeneral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rojas Jorge 5 stars
Jan 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 21, 2022

Excellent! They have taken care of my 2004 classic Chrysler Pacifica since my purchase. They care and do careful work. Love my Chrysler Pacifica. More

by cox.l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
Jan 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 14, 2021

My experience is mostly with this service department. I would highly suggest never using them. My problems start with with failure to answer their phone, give updates and have any clue what is going on wit More

by Beaver_beliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Ryder
Dec 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5202 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 10, 2021

Good service, poor communication and follow up.Spent Good service, poor communication and follow up. Spent over an hour and a half trying to get someone on the phone in service (had to call back the nex More

by Josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Nov 15, 2021 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello Josh, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Bellevue. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5202 -- we hope to hear from you soon.

September 25, 2021

Poor communication, they told me that I need to replace all brakes and tried to charge 1,000 dollar when pick up the car I asked for the brakes and told me that we’re ok More

by Gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Rider
Sep 27, 2021 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (425) 243-5202 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 16, 2021

Perfectly great…………… love love love love love love love love love love love love love it ! 💕 More

by Odyvar Belocura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Samuels my dear .
Sep 17, 2021 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Odyvar, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2021

Our experience was positive in every respect. Our concerns were addressed and alleviated through the professional and through service and attention to detail. Super Service More

by jwbrown1939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan Bassett 🌟🌟🌟🌟🌟
Sep 08, 2021 -

jwbrown1939 responded

Thank you for verifying it was, indeed me, who sent the review. We will definitely return to this dealership and request Brennan Bassett for any future service our 2017 2500 4x4 may require. Safe Journeys to us all Joseph W. Brown

Sep 08, 2021 -

jwbrown1939 responded

oNation Chrysler Dodge Jeep Ram Bellevue Sep 8, 2021 jwbrown1939 "Our experience was positive in every respect. Our..." Our experience was positive in every respect. Our concerns were addressed and alleviated through the professional and through service and attention to detail. Super Service jwbrown1939 responded publicly on 9/08/21 10:20 AM Thank you for verifying it was, indeed me, who sent the review. We will definitely return to this dealership and request Brennan Bassett for any future service our 2017 2500 4x4 may require. Safe Journeys to us all Joseph W. Brown

September 06, 2021

I got an appointment for next day. Service was great and quick. Great communication. Just what I was expecting. I will come back. Abraham was awesome More

by Jose
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham
Sep 08, 2021 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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