AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Service was great, staff outstanding & caring. Very pleased with the timing also. Thank you for taking such good care of me. Very pleased with the timing also. Thank you for taking such good care of me. More

Tried to over charge me on my service. I paid for oil changes when I purchased my car and they did not check this with my vehicle vin number. I questioned the price and it indeed showed th I paid for oil changes when I purchased my car and they did not check this with my vehicle vin number. I questioned the price and it indeed showed that I should not be charged for the oil change. I have to remind the service tech this every time I get my car serviced there, Also, this was the 2nd time I went in to see why the engine light was on. I was told it was fixed and 10 miles down the road after I picked up my car it came on again. Pathetic. More

Rodney is a great service advisor to work with. He is very professional. I have a good experience. He is very professional. I have a good experience. More

great costumer service. brought in my jeep to get serviced (oil change) everything was great. brought in my jeep to get serviced (oil change) everything was great. More

service for my dart last Saturday at the dealer was great, experience I had with staff was awesome. great, experience I had with staff was awesome. More

Went in for scheduled service, filter, oil, and tire rotation. On the trip home I had to open the window as the burning oil smell inside was horrendous! When I got home I opened the hood and there was o rotation. On the trip home I had to open the window as the burning oil smell inside was horrendous! When I got home I opened the hood and there was oil all over the drivers side of the engine compartment. In checking the oil level via dipstick, it is almost two quarts low! In the years past this Bellevue Jeep location has done a great job and is why I keep going back, plus it is close to home. Not so sure I will do so in the future. I have cleaned up the mess and plan on stopping at the dealership and asking for two quarts of oil, that I will add myself! It will be interesting to see if they comply. Plus, I have been calling the parts department for almost two hours today, with no one answering the phone. On the bright side, the Express Lane advisor was pleasant and helpful. They even did a recall for faulty floormat, and ordered a replacement. Hence why I am trying to reach the parts department via telephone. Roland Black 2018 TrackHawk More

Brought my minivan in for an oil change and I was asked if I was going to wait and I replied yes. The guy told me he would get me as soon as it was finished. I noticed my car in the parking lot about 30 mi if I was going to wait and I replied yes. The guy told me he would get me as soon as it was finished. I noticed my car in the parking lot about 30 min after I sat down; I assumed they hadn't started on it yet. Then I noticed that my van was just sitting there, so I figured they were really busy and they'd eventually get to it. The guy who greeted me came 45 min later telling me that the job was done. I told him that I noticed my car sitting there for 45 min and he apologized and said that he's been very busy. I think that my time should have been better respected and he should've tried to expedite things, especially knowing that I was waiting. More

Daunte made sure our 2021 RAM Promaster problem was taken seriously and promptly diagnosed. Jerry, the technician, was able to reproduce the problem and order the part. We are optimistic that our beloved van seriously and promptly diagnosed. Jerry, the technician, was able to reproduce the problem and order the part. We are optimistic that our beloved van will be back on the road this week! More

4-Nails in 3-Tires and one slow leak led me to my Dodge dealership where I service my 2020 50th Anniversary Dodge Challenger R/T and the service was great. After selecting the tires they pulled the tires o dealership where I service my 2020 50th Anniversary Dodge Challenger R/T and the service was great. After selecting the tires they pulled the tires off to find the nails, then the inside rim of the wheel was cracked, which was causing the tire leak. Very unsafe to drive. The tires were ordered, then the custom wheel for the Anniversary Edition and I was on my way. Great team led by Brennan Basset and Abraham was great to work with. More

Chris Rider has always been great! I like Randolph too. It felt like a very good visit when I had my last appointment. Thank you. I like Randolph too. It felt like a very good visit when I had my last appointment. Thank you. More