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AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Bellevue, WA

4.3
376 Reviews

376 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

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June 08, 2022

Staff was very friendly and accommodating. They made sure my car was done in time to take my sick dog to the vet. More

by pespink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 08, 2022

Came in for repair of A/C for my 2017 Pacifica with recharge of refrigerant but the estimate was about $800 which is more than two times higher than estimates from other repair shops. And the repair w More

by miller4g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harrell
Jun 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (425) 243-5202 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

June 07, 2022

Daunte Harrell service drive manager was amazing help. Daunte kept me informed the entire time and made the experience great. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daunte Harrell
Jun 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

I purchased my Jeep from ACDJRB in 2016. I have always received excellent service from the time I called to make appointments to when the work was completed. Great friendly, knowledgeable More

by trackdiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rider
Jun 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

They were curtious, provided me with a ride home & back to the dealership for service on my truck. More

by FM.Painting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan Basset, James Harrell
Jun 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2022

Showed up early. Accepted me with professionalism and compliments on my truck. Rodney is very down to earth and customer service oriented More

by 2021rammike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney
Jun 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2022

Said we were waiting on vehicle for oil change and it took over 2 hours! What is the point in making an appointment? Also Service Advisors were rude! More

by danibowman1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abraham and one other
Jun 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5202 to discuss what we can do to help.

June 02, 2022

I went to the dealership for an oil change and service. I did not need everything listed on the service recommendations and chose which services I wanted completed. The employee who checked me in was polit More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Rojas
Jun 04, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Leigh, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 243-5202. We hope to hear from you.

June 02, 2022

5 hrs for oil change, front end alignment, tire rotation. Service writer was polite but seemed to be juggling everything. Tire dept did not look for my wheel lock which was in the trunk as I told them. Hate More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jun 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (425) 243-5202 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 30, 2022

Fast service while I waited. Complete explanation of the service provided. Recommendations for future services. More

by jason workman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
May 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Jason, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Bellevue and we hope to be of service again in the future.

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