AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Our agent was extremely helpful and answered all of my questions. I would seek him out for future service requirements. questions. I would seek him out for future service requirements. More

I had my Ram truck serviced here and cannot say enough about the friendly staff and quality of work. I also purchased my truck here a couple years ago and the high level of service has always been top not about the friendly staff and quality of work. I also purchased my truck here a couple years ago and the high level of service has always been top notch. I highly recommend this dealership. More

Great experience from start to finish. I dropped by last minute without an appointment (road trip cross country) and they were able to take care of an oil change/tire rotation faster than I dropped by last minute without an appointment (road trip cross country) and they were able to take care of an oil change/tire rotation faster than expected on the spot. Very clean facilities and very friendly team members. I would certainly visit again. More

Brendon did an awesome job with my car. Helped with the issues and set next appointment as well Helped with the issues and set next appointment as well More

Bought my first car here in May (factory order with Shawn B.) and had a great sales experience. Just finished a break-in service and the service department was great to deal with. Even though this dealer is B.) and had a great sales experience. Just finished a break-in service and the service department was great to deal with. Even though this dealer is further from my house than other Dodge dealers, I will use this one whenever possible. More

Dante and James, were very helpful, friendly and took care of replacing my headlight in no time at all. Much Appreciated!!! care of replacing my headlight in no time at all. Much Appreciated!!! More

The service process was straightforward and easy; from scheduling, to drop off, to service and ultimately pickup. Everyone was friendly, helpful and informative from the person handling my intake, to the scheduling, to drop off, to service and ultimately pickup. Everyone was friendly, helpful and informative from the person handling my intake, to the person calling me to let me know everything was completed to the person that checked the vehicle out. More

Customer service and follow up is very good. Pricing seems unusually high, and you get the feeling your being had. Pricing seems unusually high, and you get the feeling your being had. More

Brought my 2017 Jeep Grand Cherokee in because my rear windshield was damaged and when it was replaced by another business. After the windshield was replaced it was discovered that my rear hatch wouldn't windshield was damaged and when it was replaced by another business. After the windshield was replaced it was discovered that my rear hatch wouldn't shut/latch completely, leaving the rear sensor to consistently go off with a warning. I also thought while I had my Jeep there I would also get an oil change as well. Duante was my service advisor and what I immediately liked about him was that he level set my expectations right away. Explaining to me what the process would be, how much time it would potentially take and explaining to me that the service would NOT be finished that day. (Which btw when I called to originally set up this appointment the woman on the phone assisting me did NOT make it very clear whether or not my car would be finished same day or even within a few hours. I live in West Seattle, so to commute to and from Bellevue with the WS bridge being down isn't a quick trip.) Daunte also explained that if the timeline were to slip, he would make sure to communicate the information to me immediately. Sure enough, the timeline did slip as it was discovered that my rear latch needed replacement, Daunte had the part ordered that same day in hopes it would come in the following. He kept me in the loop step by step so there was no guessing on my end. I would highly recommend asking for Daunte for all of your service needs. He is very professional, friendly, to the point, and will ensure you understand what is or isn't needed for your vehicle. I appreciated his patience with me and my questions and that he kept me feeling comfortable while my Jeep was in service. The one thing I will say about the Service department as a whole is that I wish they communicated better when it comes to what services your vehicle needs at the time it is needed. It was pointed out to me that there were things needed that weren't done at the appropriate time (at 20K). So I ended up spending more than I originally expected to be paying. Also, when calling to book your service, that the person handling the call can answer questions efficiently and if they don't know the answer find someone who does. Thankfully because I didn't TRUST the person booking my appointment (and they weren't trying to find the answers to my questions to help me make an informed decision) I already went to my appointment assuming my car would be staying over night if not for a couple of days. So when Duante informed me that I would need to keep my car with them, I wasn't surprised. More

Slow repair service, little to no phone communication with the service supervisors in regards to repair status will not answer phone or return phone messages. In person ok. Repair costs outrageous, proba with the service supervisors in regards to repair status will not answer phone or return phone messages. In person ok. Repair costs outrageous, probably will not return. More